Darling’s always takes excellent care of our vehicles.
Best customer service around
I appreciate the prompt, professional, and friendly service. Thank you
Joe went WAY above and beyond to get me the service I needed. Very good communication, follow through and follow up. Thank you, Joe!
Everything went very smoothly, but not surprised, that has been my experience for the last three years!
He was GREAT!!thank you for a job well done
Excellent experience overall.
Darling is the only servicer that does not offer a free car wash, without request or balance with a tire rotation. It is the first servicer in my 20 years driving. I always have to ask for a car wash. This should be offered without asking for it. This time I asked for a balance with my tire rotation and the person helping me tried to talk me out of it. Something about the extra cost. Luckily I did not listen to the person checking me in because it turned out that after the rotation the mechanic noticed I needed a balancing anyway. It is common practice to always balance the tires with a rotation. Unfortunately this is not the first bad experience I have had with darlings. If I had other certified ford dealer-servicers In the area I’d consider going there instead.
Friendly, communication was very good. Was kept informed of progress
Excellent parts and service departments.
He was friendly knowable and I felt like he was listening to me and my concerns.
Jacky was incredibly patient and extremely helpful with the 4 month long journey with my Volkswagen paint warrantee. I'm a life long Volkswagen owner so I'm sure I'll be back to darlings vw and I'll only deal with Jacky.
10 out of 10 customer service
Pleasure to meet and work with Jonah.
I want to thank joe for being such a kind man. He is very pleasant to talk to and seems to have a lot of knowledge as a tech. Thank you
Very pleasant and helpful.
Jeff is always great to deal with - totally accomodating, professional, and pleasant!
Jeffery explained everything clearly and was very helpful with any questions I had for him
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