Joe was very knowledgeable and very helpful. I was happy to have Joe taking good care of my Ford.
Very polite, answered all of my questions and went over all of the work I wanted done.
I’m happy with Cooper’s service. I’m not so happy with the repeated service visits to repair the plastic oil pan that Ford put on their trucks. Here’s hoping this one lasts longer than the last one.
Liam did a great job explaining exactly what was wrong & what was needed. He promptly got issue taken care of.
Cooper was timely, responsive & attentive to all of my servicing needs! Came in unexpectedly and he had my vehicle back up & running far faster than I anticipated. Far exceeded my expectations!
I always feel very well taken care of while there. The waiting room is very comfortable and Cooper was very informative and helpful.
Exceeded my expectations
Beating times completed work
Excellent.
People were great but wished parts were on hand. People were very good and attentive...but parts should be there soon
Jeff is so polite and very accommodating to work with. Excellent service as always!
Very pleasant and knowledgeable.
William always provides excellent service!
A delightful person.
He was professional and efficient. We will highly recommend him for anyone who needs service
I paid $162.75 for a replacement of my rear wiper but I just figured out that there are missing part… I still can’t wash the rear windshield. A waste of money .
William is a very genuine and caring person, Darling’s is lucky to have such a great employee. He’s the best!
My appointment was originally scheduled for the 26th for a pick up. After finishing my shift the next morning I realized my truck was never picked up. I called the service representative, he was apologetic explaining the system “glitched” and deleted my appointment. He was able to get me in that afternoon but this required me to cancel plans I had that afternoon. After my service was completed in a timely manner I ended up getting over charged and only found out after getting home and looking over the bill. I called and the error was confirmed which required me to return for a 49 dollar refund. This process required me to wait. The service rep again was apologetic and nice. Honestly I assumed that with two errors I would have received either a discount or a completely service in the future. I understand that mistakes happen but best practice to keep customers coming back to give your business a second chance is completely service, discount or some other form of compensation. I appreciate the work done as I’m a person that is meticulous about my truck it was just more hassle than I anticipated. Jared W
We are always happy with the service we receive at Darling's.
My repair was a major one that took a very long time and Joe was wonderful, he kept me informed and was always willing to answer questions. I had a very good experience.
Jeff was very kind and the service was quick!
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