Service Center

Real Reviews From Verified Customers

Frank S.
4 out of 5
7/26/2023
Sam is an excellent tech. Pilot was finished earlier than expected. Car was clean. Courtesy drivers were professional and friendly.
Mark S.
5 out of 5
7/26/2023
Joe was helpful as always.
Audwin S.
4 out of 5
7/26/2023
Was all good the time given was respected
Selia Z.
5 out of 5
7/26/2023
Always delightful customer service with Joe
Anna S.
4 out of 5
7/25/2023
Joe Valente has always gave the best customer service by far from any other rep. Joe scores 110% with following 1. The Analytical · 2. The Amiable ·3. The Expressive ·The Driver in customer service. I have seen it while waiting for my car to be done. Joe's skills need to be seen by others for learning experience. Joe you rock!
Janice S.
5 out of 5
7/24/2023
Joe is always good. It looks out for the best deals for me and the best service.
Loretta F.
5 out of 5
7/22/2023
Well satisfied with work done in a timely manet
Connie S.
5 out of 5
7/22/2023
Joe was great very informative .
Colleen H.
4 out of 5
7/22/2023
I give todays service 20 out of 10 stars. Sam and Oliver are absolutely stellar. I’ve been having an issue for over a year now and took it to Brilliance Honda in Crystal Lake IL several times with no avail. Within two hours, Oliver and Sam found my issue, test drove with me, and had me out the door with my car running like new. I cannot say enough good things! Honda of Kenosha has my business for life now!!
Phillip L.
2 out of 5
7/22/2023
Did you put me on the road with an unsafe vehicle?
Jenna R.
5 out of 5
7/22/2023
Thank you for taking great care of my vehicle!
Raymond S.
5 out of 5
7/21/2023
Great service and thorough explanations! He does a great job!
Sylvia M.
5 out of 5
7/20/2023
Rodney Porter is a very good person. Provided the best service. Excellent customer service skills.
Angela E.
4 out of 5
7/19/2023
He’s funny and clear on what’s up with my car. He even taught me how some of my buttons work!!
Thomas R.
5 out of 5
7/19/2023
Great service
Dean S.
5 out of 5
7/19/2023
Rodney is a great service advisor
Cynthia N.
4 out of 5
7/19/2023
We were happy with Rodney's professionalism. We are not happy with the unavailability of the part that is needed to repair our car. Nor are we happy with the fact that we have to pay thousands of dollars to be able to just order the part and we have NO ideas if or when the part will be available. That is not Rodney's fault...that is the Honda process. We are senior citizens and do not have thousands of dollars to order a part that could take a year or more to arrive. Rodney is willing to. Take our call monthly to see if the part has been released yet and we are grateful that he is willing to work with us in that manner.
Pablo O.
5 out of 5
7/18/2023
Awesome customer service !
Karla P.
5 out of 5
7/18/2023
Very pleased with today’s service.. thank you Samuel
Mariano B.
5 out of 5
7/18/2023
Rodney was very helpful!

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