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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3559 reviews 68%
4 star 1200 reviews 23%
3 star 118 reviews 2%
2 star 196 reviews 4%
1 star 198 reviews 4%
Review Us
Frances T.
5 out of 5
8/1/2023
Joe was very polite and helpful.
Helen K.
5 out of 5
8/1/2023
Sam was good at communicating about my vehicle
Byron D.
5 out of 5
8/1/2023
I've worked with Joe before. Professional in every aspect. Courteous and concerned that I understood the status of my vehicle. If bonuses or awards are given for exemplary customer service then Joe is an excellent candidate. Thank you Joe!
Tina B.
5 out of 5
7/30/2023
Thank you for taking me right away with out an appointment. ???? I love my Honda.
Elvia Z.
4 out of 5
7/30/2023
Samuel was awesome the advisor even the technician was perfect even his choice of Arizona sweet tea’s and i will always choose this honda location.. also the see thru glass to see your vehicle is the best thing ever i wish all dealers had that option !!
Judy D.
4 out of 5
7/29/2023
Rodney was very clear with what was going to be looked at and set the time Expectation as well. He was friendly and Professional.
Jeffrey C.
5 out of 5
7/29/2023
Quick and friendly service.
David C.
5 out of 5
7/29/2023
Great job
Naomi Z.
5 out of 5
7/28/2023
All was wonderful!
Dan R.
5 out of 5
7/28/2023
Rodney is excellent every time I’m there.
Nancy D.
5 out of 5
7/28/2023
MAs always. Samuel Waddell was terrific.
Erin S.
5 out of 5
7/28/2023
Sam was great!
Kurt K.
2 out of 5
7/28/2023
Aside from offensive attitude, they didn't even bother to reset my codes. I have always had great service from you guys, and usually deal with Joe who sits in the back. The gentleman today was just rude.
Janice H.
5 out of 5
7/28/2023
Very helpful and thorough.
Jedycel J.
5 out of 5
7/27/2023
Joe was really helpful. Answered all my questions patiently.
Kari K.
2 out of 5
7/27/2023
First time customer. This was the only service department we could find to make an appointment on a Sunday for Monday morning. Work needed to be done for an upcoming road trip, so shopping around wasn't an option. Wound up needing a power steering pump and a recall done. After confirming the order for the parts and paying for them up front, I called my normal shop as a point of reference for a second quote. I was quoted half of what Honda of Kenosha charged me for the same part/labor. It felt like highway robbery. Will no longer be going to this dealership for service and will just sacrifice some time to wait for our normal shop that is honest and upfront with pricing and procedure.
Mariyln K.
5 out of 5
7/27/2023
He checked my car in quickly. Very nice and courteous.
Jake J.
5 out of 5
7/27/2023
Sam is great! I seek him out as a service rep.
Bruce H.
5 out of 5
7/26/2023
Rodney was excellent.
Elwyna E.
2 out of 5
7/26/2023
Service in the past has always been great. However, on this occasion a part had to be ordered and I was told I would be called when ready. I was not. I did leave two voice mails and received no response. However, once I did find out the part was in, service was what I expected... good. My suggestion: better follow through is needed.

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