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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3559 reviews 68%
4 star 1200 reviews 23%
3 star 118 reviews 2%
2 star 196 reviews 4%
1 star 198 reviews 4%
Review Us
Kristen S.
5 out of 5
7/16/2023
You guys are great! Thank you ????
Susan B.
3 out of 5
7/16/2023
I’m glad the seal on my air conditioning was finally fixed and it did not cost me$$
Lianna C.
5 out of 5
7/16/2023
All aspects of the service experience were terrific!
Larry O.
1 out of 5
7/16/2023
The service was good. The issue was with the payment. I was in last week and paid what I thought was the whole bill as I asked what I what I would owe the I brought it back and was told shop fees and tax. Then when I dropped off I was told I owed nothing. I got a call at appt time saying I would owe 350.
Mariaela J.
4 out of 5
7/16/2023
Is exelent tankyou
Cynthia M.
5 out of 5
7/16/2023
Great service! Fast, efficient
Ronald F.
5 out of 5
7/16/2023
Honda service with a smile!
Fred R.
4 out of 5
7/15/2023
Everything was fine. Rod was pleasant as were the drivers who provided transportation for me.
Jina P.
5 out of 5
7/15/2023
This was my first time to Honda of Kenosha, and to work with Rodney. Although it was probably a pretty ordinary transaction for him, Rodney recognized that this was our first time at HOK, and took the time to explain the service we needed, and even looked up our historical records from Pauly Honda in Libertyville. Thank you Rodney for your professionalism and courtesy.
Antresha H.
4 out of 5
7/15/2023
I came in for an oil change, but knowing that I like to keep my car functioning at its best, Joe checked my car's maintenance history to see whether or not I was due or overdue for anything else. As it turns out, I wasn't overdue for anything, but I was right on time for one particular service. Thank you, Joe, for always making sure my car and I are taken care of!
Shobil J.
5 out of 5
7/15/2023
The service was excellent
Nicholas S.
4 out of 5
7/15/2023
Had 2 minor issues with the oil change service wen I got the car back I called Rodney up right away and sent him pictures of wat happened and he took care of it right away for me I did have to return later that day to have one of the issues fixed but did not take long and Rodney had it all set up to get fixed when I got there overall good service. I do think the oil change techs need more training to give the customers cars back the way they received them with all oil cleaned off the cars and should really wash there hands before getting in the cars to not leave oil hand prints inside the cars and to not touch the paint with oily hands and if they do at least clean the hand prints off the car before giving it back to the owners. So in all a little more training on cleanness and Rodney u r awesome thanks.
Ethan N.
5 out of 5
7/15/2023
Good job
Lewis M.
5 out of 5
7/15/2023
Grest
Dennis M.
5 out of 5
7/14/2023
Great service and very courteous. Thank you.
Joanne T.
5 out of 5
7/14/2023
All good.
Jessica F.
4 out of 5
7/14/2023
Excellent customer service, and all Honda employees takes pride in what they do especially Joe. I’m very happy with the oil change service today. I just moved from NY and I’m so glad there’s a Honda dealership in Kenosha!
Adam K.
5 out of 5
7/14/2023
Rodney is straight forward and honest, which is much appreciated!
Joel D.
5 out of 5
7/14/2023
Great job always by Sam
Carole M.
4 out of 5
7/14/2023
I was glad to be able to get an appointment within a week. I got there early and was surprised my car was ready earlier than I expected. Glad to know about animals making nest in my cabin air filter so I can try and discourage that. Altho not glad it’s happening. Can’t they design a solution to that? I read about some people add a metal screen on top of the filter in their car to discourage that. Or spray rodent repellant around the area. Maybe I will try that surrounding my car now and then.

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