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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3559 reviews 68%
4 star 1200 reviews 23%
3 star 118 reviews 2%
2 star 196 reviews 4%
1 star 198 reviews 4%
Review Us
Nick M.
4 out of 5
10/8/2023
Handled my issues with great care and in a timely manner. Honda of Gurnee has not returned my calls for over 6 months and this dealership got me in so quick and took care of EVERYTHING!
Miranda P.
5 out of 5
10/7/2023
Service was very efficient and Joe’s customer service was outstanding!
Juan L.
5 out of 5
10/7/2023
Sam made sure vehicle was done promptly and detailed the work that was completed
John K.
5 out of 5
10/6/2023
Sam was friendly and helpful in helping me get service on my Civic. Thank you!
Heidi G.
5 out of 5
10/6/2023
Good job
Chris P.
5 out of 5
10/6/2023
Sam is always great
Bonnie V.
5 out of 5
10/5/2023
Always helpful and courteous. His knowledge is much appreciated.
Henry B.
4 out of 5
10/5/2023
Very good service dept
Teresa S.
4 out of 5
10/5/2023
It was a pleasure working with Joe.
Bob S.
5 out of 5
10/5/2023
Rodney gave me 5 star service. He gave me straight forward analysis and the job was completed two hours prior to estimation. Great job!
Patricia L.
5 out of 5
10/4/2023
It rides Ike a brand new vehicle.
Ernesto A.
5 out of 5
10/4/2023
Joe was so friendly and helpful!
Judy D.
4 out of 5
10/4/2023
Rodney has always provided the best customer service when I’ve been in Honda. He is honest and professional, and my car got fixed appropriately. I am very happy with my Honda purchase.
Rose C.
4 out of 5
10/3/2023
Joe did his best to work out my problem. I am glad he was able to help me. He did a great job explaining things to me regarding my bill. He also passed my problem on to a manager. I don't blame Joe for anything that happened he was just doing his job.
Nicole S.
4 out of 5
10/3/2023
Samuel is always informative when talking about what work is done and what I can expect for my upcoming services. He is always so nice.
Hans B.
5 out of 5
10/3/2023
Sam was courteous, professional and answered all my questions. I received my car on time and washed.
Teresa S.
5 out of 5
10/3/2023
Joe was more than helpful, it was a pleasure working with him.
Ernesto A.
5 out of 5
9/30/2023
Very happy with your service
Millicent R.
4 out of 5
9/30/2023
Was done before the hour and a half time frame given so that was very good am please and staff was courteous
Matthew K.
4 out of 5
9/29/2023
Very good service. Will be back again.

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