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Real Reviews From Verified Customers

Service Center Review Summary

5 star 440 reviews 59%
4 star 145 reviews 20%
3 star 20 reviews 3%
2 star 77 reviews 10%
1 star 59 reviews 8%
Review Us
Cassandra G.
5 out of 5
7/30/2023
Thank you for demonstrating customer excellence and making my experience great
Yvette B.
5 out of 5
7/30/2023
I was very satisfied with help I received from Mr. Michael Taylor. He was very proficient & professional. Mr. Michael clearly explained to me everything that was going on with my car, what needed to be repaired & cost.
Cathy M.
5 out of 5
7/30/2023
So far everything seems to be fixed on my car. Andrew Aycock was very helpful and kept me updated. Thanks for having people like that at your dealers. Cathy
Arthur B.
5 out of 5
7/30/2023
Good service Thank's
Shannon P.
5 out of 5
7/29/2023
Very kind and professional
Terry W.
5 out of 5
7/29/2023
Larry was very professional and kept me updated on my vehicle
Gladys V.
5 out of 5
7/29/2023
greatly satisfied with the service experience at Kia Mall of Georgia. Like always Jennifer is awesome, knowledgeable and very helpful.
Sandra H.
2 out of 5
7/29/2023
I do not own a 2016 Kia. I did not have my KIA serviced I think you have the wrong person !! ???? Thanks
Richard P.
4 out of 5
7/28/2023
Great, quick service! Just get the coffee machine fixed!
Joel T.
5 out of 5
7/28/2023
Very fast service
Kelly S.
1 out of 5
7/28/2023
When I picked up my car, the check engine light was on after it had been in service. The front right tire was at 18 psi and we PAID to have the tires rotated. This is an absolute joke and Ii am taking to social media to talk about it. Plus it took a week to get a part to fix an inside door latch. It’s unbelievable that you guys have employees like this
Felicia S.
5 out of 5
7/28/2023
Sean was awesome
Kibibi J.
5 out of 5
7/28/2023
Jenny was very welcoming and friendly. She explained everything to me at the beginning and end of my appointment and then some. Grateful to have a smiling face with a great personality taking care of me. Thank you.
Renee S.
5 out of 5
7/27/2023
Thanks!
Emory P.
4 out of 5
7/27/2023
Was curtius. And Quick
Kim C.
1 out of 5
7/27/2023
My 2015 Kia Sorento has been at your place for the same problem, the engine check light. Each time I had to pay some money. I believe my next vehicle will not be a Kia.
Gary S.
2 out of 5
7/27/2023
Long wait and charge for tire rotation was surprise
Joohun L.
4 out of 5
7/26/2023
Larry was a extra ordinary person.
Kim G.
5 out of 5
7/26/2023
My service was quick and very reasonable for my oil change!
Arthur M.
5 out of 5
7/26/2023
Timely work courtesy service

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