Kind, helpful, accommodating, quick and exceptional service
He is always professional and friendly.
I have never paid $100.00 for a oil change and tire rotation .
While Steven’s job was fine, the basic wash plus was lacking. Spots were left all over the hood.
Plus where are the days when the Toyota service team would come out and meet clients as they drove up with a clipboard ready to get the customer started??? Now no one leaves their desk and the guys in the vests just stand there and talk. Not the best service this time. Maybe I came at an off time.
Steven did an excellent job as always. Quick and efficient.
Service Department is what keeps me coming back! Thank you
Very good people everyone always smiling and they also greet me when I’m on visited excellent customer service have a bless day!!!!!!!
Steven was a pleasure to work with. He kept me updated as the maintence was being done. He also explained all work done after completion.
Good job..
If Carice was my service representative she was an outstanding member of Hampton Toyoto????
Thanks for everything Steven!
He was a very nice guy he took his time out to explain everything about my truck to me I like that ????
Leslie did a great job in keeping me informed of the entire process of the maintenance of my Tundra. She is extremely efficient in her way of explaining the work that my truck need and was done. Everyone at Hampton was very helpful and professional. I do want to have a correction done, I somehow overlooked the spelling of my last name. The correct spelling is ALVARADO, for some reason I didn’t notice an extra letter in the spelling. Other than that I consider Hampton Toyota as my service provider for my truck which I love. When you provide good service with quality work and courteous people you can trust that will alway be an A+ in my book. Thanks!!!
I was recovering from surgery and unable to drive, so the Hampton team picked up my car and brought it back to me. Everyone is very nice.
Caprice was wonderful. I got the Auto Butler today which I do every visit. When, I got home and pulled in the garage there was some streaks on the outside of my wind shield on the Drivers side. I tried to clean it but no luck. I did call Toyota to make them aware and I can’t get back to Toyota till 4/12.
Great job and it rec’d a car wash Thanks!!!!
Although the service was good. The communication regarding cost needs to be communicated better. When I called to make my appointment, I was not told about the diagnostic charge. When I dropped my car off, I was asked if I was aware, and I said no. She explained to me that there was a diagnostic charge to find the reason for the malfunction and how to repair. I then asked if the fee was applied to the repair, and she said yes. However, the fee was not applied to the repair it was a separate charge that should be communicated more clearly.
I appreciate how you were able to fix the issue with my truck. Thank you for the time in resolving the issue.
Everything was excellent as usual!
Thanks!
Social