Steven was just wonderful. He takes time to explain to you to make you feel comfortable. Great personality. Good job Steven please continue that wonderful service. God bless you.
It took 6 hours to complete the work. I don’t know if it was because the team was short staffed (I over heard a service rep mention it) or because of the work, but to me 6 hours for an oil change, tire rotation, belt tensioner check, air hose check/diagnosis is too much.
I will mentíon my truck is running exceptionally well since this visit. So I am being tough. Also, I do believe in TPS and apply it at my own shop.
The staff again lived up to its reputation for quality service and a very pleasant experience. Thanks
I received top notch service.
Thank you,Steven,for exceptional service!
Every single person was fantastic, even the service guys driving the vehicles where awesome, they cranked my car up for me while I loaded my service dog and while I was waiting another guy brought me water. The service writer was courteous and respectful to what my needs were. I haven't liked to many service departments but, I would have to say I like Hamption Toyota of Lafayette
I am highly satisfied with the service given to me, Leslie was excellent in explaining things to me and generally I am pleased ????
Carice is very exceptional when it comes to customer satisfaction
Steve was very helpful and knowledgeable about my service
Your award winning customer service is second to none. ????????????????
Very pleasant and efficient. I am always happy with your service department!
Leslie was exceptionally helpful, communicative, efficient and friendly. Highest marks for Leslie
Thank you Carlice, for having my car serviced so prompt. i appreciate you. thank you again
I’ve had the pleasure of Carice helping me previously and as always, she provides excellent service !!!
Carice was very professional and explained that needed to be done….oil change inspected brakes, tire wear among other things. I’ve had her in the past and have been very satisfied with her professionalism and always has a smile. I am confident she did what was necessary to keep my suv in great condition. J consider her to be an excellent employee
Excellent service as I expect and Steven Hollier is a very professional service writer. Thank You Steven
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