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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9204 reviews 70%
4 star 2517 reviews 19%
3 star 280 reviews 2%
2 star 568 reviews 4%
1 star 529 reviews 4%
Review Us
Godfrey D.
5 out of 5
7/22/2023
Very knowledgeable and kept me inform about my vehicle
Britton T.
4 out of 5
7/22/2023
Leslie and Chelsea provided 5 Star service. Leslie made sure my key FOB worked and demonstrated how to use the key. That was very helpful. Chelsea and her crew outside put my plate on and made my service experience awesome.
Don B.
4 out of 5
7/22/2023
SatusSatisfied.
Powell M.
5 out of 5
7/22/2023
Excellent experience. Steven is an excellent service advisor
Daisy V.
5 out of 5
7/21/2023
Completely satisfied
Edith L.
5 out of 5
7/21/2023
???? Thanks
Lisa S.
5 out of 5
7/21/2023
Great customer service
Devy M.
5 out of 5
7/21/2023
Leslie W has always been very supportive, courteous, and efficient in taking care of my Camry 2011! Thank you, Leslie, for always at your best.
James B.
1 out of 5
7/21/2023
Had to bring vehicle back after oil change due to stripped oil plug
Brenda H.
5 out of 5
7/21/2023
Wonderful service from Mr. Brent and the Hampton service department. Replacement of the hybrid battery is financially painful enough, but they made it as smooth of an experience as possible. Thank you.
Travis B.
5 out of 5
7/21/2023
Brent was very helpful!
Frances B.
5 out of 5
7/21/2023
All so pleasant
Bradford R.
5 out of 5
7/20/2023
Service was excellent.
Tawanda V.
5 out of 5
7/20/2023
Great Customer Service,everybody was so nice and professional,
Lisa H.
1 out of 5
7/20/2023
I used the shuttle service to go to my office across the street. After my vehicle was done I waited over 2 hours, being told it would be 15-20 minutes every time I called back to inquire about tue length of time. I finally got an Uber to take me across the street. I believe I was lied to several times about the situation. Had I been told it would be over 2 hours from the start I would have made a different decision or known that I would be waiting for that amount of time. Will not ever return to your service center.
Danielle H.
4 out of 5
7/20/2023
Thank you for serving at the last minute
Beverly P.
1 out of 5
7/20/2023
You reneged on deals we made when we bought the car. Some warranty issues and loaner car issues. Carice and the shop did their part. Management dropped the ball big time
Patranella R.
5 out of 5
7/20/2023
Very friendly service
Sherrie M.
5 out of 5
7/20/2023
Thank you Leslie!
Sara W.
5 out of 5
7/20/2023
Steven was very pleasant and helpful. I want to thank him for everything he’s done, and I was very pleased with all the work I will continue to use your service when needed.

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