Carice was very helpful and professional
Phillip is an exemplary service personnel I brought my car in Saturday to see if I needed it tended to (alternator). He set my mind at ease. I mentioned that my car needed maintenance. He immediately scheduled me for Monday along with scheduled auto butler. I plan to ask for him personally on my next visit.
Drove 50 min here after making an appointment for 10am to get an alignment…waited around in laffy for 5 hours just to find out they couldn’t even do it that day. This was my 5th time going somewhere to get a simple alignment done and probably the worst experience of them all. Seems like there isn’t any good service out there no matter where I go. Very disappointed.
The time given for the repair was 2 hours, but actually took 2 2/2 hours. But so glad to have the window washer spray working again was worth it. Thanks.
Always on time and great service
Leslie was great! She got my tire replacement approved under my warranty. Very appreciative.
Thanks for your help and we will be back
Helpful, polite answered my questiona
She was helpful and not overly pushy with the maintenance items found in the inspection. I felt she accurately highlighted what actually needed to be done.
Very professional, and quick work
My service rep was good but it took two hours for an oil change. I was comfortable in the lounge area with free Wi-Fi and coffee. Mr Hampton even came through greeting everyone. The only other complaint was that salespeople would come to the service waiting area to take personal calls. Seemed odd. I will be back but will think twice about coming in for basic service.
She was very helpful with explaining everything to me. Very curtious to me also
We had a hard time getting in touch with our service advisor, and we were not notified that it would be held overnight.
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