Service Center

Real Reviews From Verified Customers

Beverly A.
5 out of 5
12/21/2023
My car looks like new.I’m just truly satisfied. He is d best. He greeted me introduced himself n I couldn’t ask for better service.
Larkin T.
4 out of 5
12/21/2023
The experience here is always great.. ??
Stephanie H.
5 out of 5
12/21/2023
Carice is wonderful and we appreciate all of her help!
David Rabadi.
4 out of 5
12/21/2023
I wanted my exterior doorhandle replaced, I contacted the dealership and they told me that they already had the part. Then I contacted service and asked them whether I could get it done today and they said absolutely.. They got the job done within an hour, notified me and told me where my car was parked. When I got to my car, the gentleman that was standing by the door Quit his conversation and opened the door for me!!!!!! to which I responded “ duuuude come on now” ???? thank you!! Service has definitely improved a lot compared to 4 or 5 years ago
Laura B.
4 out of 5
12/21/2023
Steven was so very helpful today. Needing a new key fob was a new experience for me & I freaked out over the price. Steven was patient, kind & friendly throughout it all!
Stacy M.
5 out of 5
12/21/2023
All was great
Jason N.
4 out of 5
12/20/2023
Phillip is the best!
Cindy H.
2 out of 5
12/20/2023
Employees were responsive and professional. It’s Toyota that made us wait a year & four months for the part - plus the second part. Perhaps it’s time to fit rid of the “about two weeks” response until the communists are out of office and the crime, manufacturing & supply chain issues are solved. We would have dropped full coverage insurance while it sat there had the average parts shipping time not been repeated when checking in. Again, our local service department was great. It’s just a shame their corporate office is too busy pushing the global green Ponzi scheme (ESG) to ensure their service departments are “clued in” on all things to make their jobs easier & customers taken care of - like good corporate management should be doing. I looked into it and Toyota knew this was an ongoing customer issue and could have saved us a year of insurance & the hassle your employees don’t deserve. Merry Christmas and Happy New Year to Hampton Employees! Cindy & Ronnie
Gabriele P.
4 out of 5
12/20/2023
Mr Steven did an excellent Customer service, took care of my vehicle and went an extra mile . I give him a A+. He knows what he is doing , can give me answers about my warranty and what is cover. And what maintenance I need to be done and not just make stuff up.
Jules H.
5 out of 5
12/19/2023
Quick service all good
Ricky T.
5 out of 5
12/19/2023
Always great service
James S.
5 out of 5
12/19/2023
Job well done, thank you!
Elizabeth F.
5 out of 5
12/19/2023
Love doing my service with CARICE. She is always very professional and tends to all of my needs!
Jacqueline O.
5 out of 5
12/19/2023
Always a pleasure to bring my vehicle and be satisfied. Thank u all
Susana L.
5 out of 5
12/19/2023
I always have great, enjoyable, informative, excellent service with Steven Nelams
Donald R.
5 out of 5
12/19/2023
Always treated like a VIP when visiting HAMPTON TOYOTA!!
Andy R.
5 out of 5
12/19/2023
Quick and efficient
Jenice E.
4 out of 5
12/18/2023
Yes the service was week waiting for
Neil A.
4 out of 5
12/18/2023
I would like more information concerning my warranty.
Christy B.
5 out of 5
12/17/2023
Job well done great customer service very courteous & friendly knowledgeable thank you Phillip

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