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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9204 reviews 70%
4 star 2517 reviews 19%
3 star 280 reviews 2%
2 star 568 reviews 4%
1 star 529 reviews 4%
Review Us
Kallie F.
1 out of 5
2/8/2024
Team members said it wouldn't be long to rotate tires since they weren't busy yet and it still took OVER an hour...
Jane L.
5 out of 5
2/8/2024
Brent always has excellent advice, is knowledgeable about my vehicle, always answers his phone, or calls back quickly. He is a real pleasure.
Connie O.
5 out of 5
2/8/2024
Everyone was so nice, gave me periodic updates on service. Didn't take long
Bonita B.
5 out of 5
2/8/2024
Great service!
Daryl B.
2 out of 5
2/8/2024
Service writer Tandy was very professional and made sure our issue was resolved. Issue we had was that the interior smells like an oil can. There’s a hint of gasoline also. This was a very nauseating smell as we picked up our vehicle. We thought the smell was going away. When we entered the next afternoon, same smell existed. Now our 23 Sequoia has this nauses smell. Very disappointing
John N.
5 out of 5
2/7/2024
Very efficient, all were friendly, great experience!
Sandy M.
5 out of 5
2/7/2024
Friendly, quick and efficient service each and every time!
Craig B.
5 out of 5
2/7/2024
Always a pleasure
Latosha T.
5 out of 5
2/7/2024
Phillip is always great to interact with and responds within a timely manner.
Rachel H.
4 out of 5
2/7/2024
Steven was the best! He was accommodating to my schedule, even setting me up in a rental vehicle so I wouldn’t have to miss a day of work. He explained everything thoroughly and kept me informed every step of the way. I’m extremely satisfied with the whole experience.
Phong P.
5 out of 5
2/6/2024
no comment
Harvey L.
5 out of 5
2/6/2024
Very satisfied
Patricia S.
5 out of 5
2/6/2024
Randy was exceptional, so helpful and friendly. We are loyal customers of Hampton because of Randy !
Katherine H.
4 out of 5
2/6/2024
Everything was fine but it sure took a long time.
Cain M.
5 out of 5
2/6/2024
Steve handled everything professionally and very courteous.
Phyllip M.
5 out of 5
2/6/2024
Thanks for everything Job well done
Colby E.
2 out of 5
2/6/2024
Took 3 hours
Ronald H.
4 out of 5
2/6/2024
Always polite, informative and Professional
Preston C.
4 out of 5
2/6/2024
Employees are very polite and my wait was not long at all.
Christopher L.
4 out of 5
2/6/2024
The dude is awesome

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