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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9204 reviews 70%
4 star 2517 reviews 19%
3 star 280 reviews 2%
2 star 568 reviews 4%
1 star 529 reviews 4%
Review Us
Cody T.
5 out of 5
3/13/2024
Dulsey is great as my advisor. Always kind and friendly.
Sandra R.
5 out of 5
3/13/2024
I was very satisfied
Catherine S.
5 out of 5
3/13/2024
Love the service!
Andrew H.
5 out of 5
3/13/2024
Great service
Mircea Z.
5 out of 5
3/12/2024
Fast and professional. Highly recommend!
Jan G.
5 out of 5
3/12/2024
Carice was great as always!
Pamela P.
5 out of 5
3/12/2024
Always very pleased at Hampton Toyota….
Charlotte J.
4 out of 5
3/12/2024
Great service, easily put into a rental vehicle until mine was ready. My truck runs like a deer now! Very happy with the results. Dulsey is on top of her game & does her job very well!
Wynn G.
5 out of 5
3/12/2024
Thanks
Victoria M.
5 out of 5
3/12/2024
Dulsey was sweet, respectful, and quick to take care of me.
Val K.
5 out of 5
3/12/2024
Steve is very good at his job ????
Trent W.
4 out of 5
3/12/2024
I really appreciated the ride back and forth from the dealership
Cynthia C.
5 out of 5
3/12/2024
Yes for sure!
Cleodale P.
5 out of 5
3/12/2024
Thank you Toyota in Lafayette I appreciate the appointment and how fast Toyota is on services.
Catherine A.
5 out of 5
3/11/2024
Very helpful, very friendly and very efficiently. Thank you
Cynthia L.
4 out of 5
3/11/2024
Friendly service And a comfortable place to sit and wait
Cody L.
5 out of 5
3/11/2024
Randal was professional in every way and easy to deal with.
Abbie M.
1 out of 5
3/10/2024
Time to wait was 1.5 hours for an appointment (not walk in). Too long.
Monty R.
4 out of 5
3/9/2024
Great service writer. She communicated well, even though her hands were tied due to Toyota’s retarded call to replace one tire only; knowing that they set up the alignment wrong from the factory and then sent Hampton wrong specs to adjust alignment at my 5k mile checkup. Maybe a class action lawsuit will sway them to stand behind their product and make us TRD Pro owners whole. Not crossing my fingers though.
Kenneth S.
3 out of 5
3/8/2024
I was upset with fact that Leslie waited till the car was fixed, to tell us that there was a $100 deposit to pay. That should have been discussed before the decision to work on the car was made. Other then that, I was satisfied with our service provided.

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