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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9204 reviews 70%
4 star 2517 reviews 19%
3 star 280 reviews 2%
2 star 568 reviews 4%
1 star 529 reviews 4%
Review Us
Linda M.
4 out of 5
7/3/2024
Great seevice
Allen D.
5 out of 5
7/3/2024
Felt welcome and appreciated. Great job taking care of my Tacoma! The Hampton service team reinforced my decision on Toyota for life!
Linda R.
5 out of 5
7/2/2024
I was very pleased and will always be a customer.
Paula G.
5 out of 5
7/2/2024
All good!
Aleta T.
4 out of 5
7/2/2024
All A plus for Brent. Nothing negative to say.
Brittany B.
5 out of 5
7/2/2024
Thank you Trent and staff for speedy service
Todd L.
5 out of 5
7/2/2024
Scheduling was easy. Communication was better than expected. Facility was clean. Overall a great experience.
Neil H.
5 out of 5
6/30/2024
Great service! Thanks
Carol L.
5 out of 5
6/30/2024
He did an excellent job in explaining the service I received.
Linda D.
5 out of 5
6/30/2024
Very efficiency today. Thanks
Lisa W.
2 out of 5
6/30/2024
I paid for the Basic Plus wash, they didn't clean out my cup holders. I waited a half hour or more to get checked out after my vehicle was ready. I was there before my 8:30 appointment 11:15. And, I was not updated throughout my service. I saw my vehicle sit for better than 30 mins-an hour before it got pulled in for checkout.
Gene D.
4 out of 5
6/29/2024
Ms Leslie is fantastic!
Michael L.
5 out of 5
6/29/2024
Leslie was very friendly and professional
John O.
4 out of 5
6/29/2024
Hampton is probably the best car dealership I’ve ever been to. Slick is always honest, engaged, and knowledgeable. All staff are very courteous. The refreshments and waiting area is very nice. The shuttle survive people are the best I’ve ever worked with. Thanks for going the extra mile for your customers in a time it seems like we are constantly paying more for less.
Ronald J.
5 out of 5
6/29/2024
Everything is so great when I go. Steven does a good job with me.
Clay T.
5 out of 5
6/29/2024
Super friendly and knowledgeable. I always feel confident that my vehicles are taken care of and the work is done correctly.
Karen B.
5 out of 5
6/29/2024
Thank you for the continued competent service from your technicians, and Leslie is always polite and professional as a service rep.
Andre' C.
5 out of 5
6/28/2024
Did a Great job at letting me know what was done and had answers to all my questions!
Christine G.
5 out of 5
6/28/2024
Always very polite and professional.
Anthony F.
5 out of 5
6/28/2024
Didn't take long and I love the customer quiet rooms.

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