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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9204 reviews 70%
4 star 2517 reviews 19%
3 star 280 reviews 2%
2 star 568 reviews 4%
1 star 529 reviews 4%
Review Us
Catherine A.
5 out of 5
10/24/2024
Trent was a helpful man. He even helped me connect my new phone to my car.
Myra L.
5 out of 5
10/24/2024
Service was exceptionable thank you very much. Myra L
Steven S.
5 out of 5
10/24/2024
First time there. Was treated very kindly. Satisfied with service.
Jasmine C.
5 out of 5
10/24/2024
I could not have been happier with the service that I received on my last visit with Mr. Randy. Everything was quick and speedy and he helped make the process so easy!
Debra D.
5 out of 5
10/24/2024
Thanks for the outstanding service
Mohamed K.
5 out of 5
10/24/2024
Thank you
Sidwin B.
4 out of 5
10/24/2024
Excellent customer service provided by Leslie. Her professionalism and attentiveness shown during my scheduled maintenance service were truly remarkable! She is a great asset to your dealership!
Melanie J.
2 out of 5
10/24/2024
I got ripped off. Had I known my car was drivable with the check light on. I definitely would have waited and taken my car to one of the many dealerships that absorbs the diagnostic fee when they do the work. I spent 4 hours there which by the way was my birthday! I clearly stated when I got there for my appointment, I was traveling that day definitely could have been told my car was drivable and saved my money! I have brought my highlander to you all since I moved to Lafayette. I am very disappointed!
Robert W.
4 out of 5
10/23/2024
Had it towed in. You had it ready by end of day. Can't get much simpler or better than that!
Bruce P.
5 out of 5
10/23/2024
Excellent!!!
Donna B.
1 out of 5
10/23/2024
Service was delayed.
Rhonda G.
5 out of 5
10/23/2024
Randy is always professional, polite and helpful. Always keeps me in the loop letting me know about my car when it’s in the shop. Exceptional service and professionalism!
Samuel D.
5 out of 5
10/23/2024
Excellent Service!
Rose L.
5 out of 5
10/23/2024
Brent was very nice. He was very helpful and knowledgeable. He's very polite and courteous with the customers ????
Diane G.
5 out of 5
10/23/2024
Timely, quality service
Aeve P.
5 out of 5
10/23/2024
Thanks
Robin H.
5 out of 5
10/23/2024
She is awesome
Manning B.
5 out of 5
10/23/2024
Good service team, thanks! Dulsey was great!
Zoe B.
5 out of 5
10/22/2024
Exceptional service from Leslie. Thank you!
Josie C.
5 out of 5
10/22/2024
He is always very professional and friendly

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