Service Center

Real Reviews From Verified Customers

Ariel W.
5 out of 5
1/4/2025
Great service!
Barbara R.
5 out of 5
1/4/2025
Awesome service ! A very nice pleasurable service Thank you for your great service and kindness.
Cedric L.
4 out of 5
1/4/2025
At this time still looking at the problem you found and how to fix it so as my battery will not be drained. Are taking the truck to the people who installed the sound system and hope they can figure it out. Thanks to you for finding the problem. ????????
James B.
3 out of 5
1/3/2025
I am getting a recall resolved. Today it was determined that the recall was needed and parts were ordered. No issues
Frh (.
5 out of 5
1/3/2025
Randy was amazing and super helpful. He’s very friendly and knowledgeable!
Brittany S.
5 out of 5
1/3/2025
While the service lasted a few hours, Leslie was very friendly and kind and made it all worth it!
Charlotte T.
5 out of 5
1/3/2025
Excellent service. Steven is always helpful and I’m very grateful. Everyone there has great customer service. Wouldn’t trust my vehicle anywhere else.
Michael C.
4 out of 5
1/3/2025
Lesley was very thorough and professional; she made my visit very pleasant and she offered a few recommendations on a wheel bearing repair for my Tundra. I would highly recommend Hampton Toyota to all my friends and relatives to have their Toyota Vehicles serviced there at the Johnston Street Location.
James D.
1 out of 5
1/3/2025
Called for an appointment for oil change and tire rotation and given an 11:00 appointment. Arrived at 10:50. Two hours later went to see what was the delay and was informed the service had not yet started but was about to or I could leave and reschedule. I questioned why schedule me for 11:00 if could not get to me until 1:00? I was told they were backed up. The appointment should not have been made especially considering I informed the reservationist I was available on Friday. This is poor service.
John H.
5 out of 5
1/1/2025
Very good service
Pearl S.
5 out of 5
1/1/2025
Steven is and always has been highly professional, thorough and very aware and respectful of my time and service concerns for all my vehicles. I appreciate him!!! Pearl
Monica Gibbs.
5 out of 5
1/1/2025
Excellent service!
Florence S.
5 out of 5
1/1/2025
Very pleased
Carol B.
4 out of 5
12/31/2024
I trust the Service Department at Hampton Toyota with my 11 year Siena Van. Brent was my Service Advisor and he reviewed with me the past work done on the van.
Karen G.
4 out of 5
12/31/2024
Steven was awesome to work with! We will be back for our future maintenance!
Shawntrece K.
4 out of 5
12/31/2024
Mr.STEVEN IS THE BEST SERVICE ADVISER AT HAMPTON VERY KNOWLEDGEABLE AND A AWESOME SERVICE ADVISER
Richard S.
4 out of 5
12/31/2024
Time mnagement was exceptial and my problem with the brakes couldn't be done but Trent ordered the parts needed and explained when they wee in he would call to make arrangements to have them done. Very good service overall
Edmund N.
4 out of 5
12/31/2024
Steve went out of his way to make sure that I got car fixed as soon as possible. With no wipers the car was not usable in the rain. He stayed on top of delivery of the two parts needed and made sure it was repaired soonest after that. Great job Steven!!!
Mitch A.
4 out of 5
12/31/2024
Thanks Brent!
Cynthia H.
5 out of 5
12/31/2024
Leslie was extremely helpful and very personable.

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