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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9204 reviews 70%
4 star 2517 reviews 19%
3 star 280 reviews 2%
2 star 568 reviews 4%
1 star 529 reviews 4%
Review Us
Sydney M.
5 out of 5
2/5/2025
Randal’s professionalism, knowledge, and willingness to help are assets to Hampton Toyota!
Terry J.
4 out of 5
2/5/2025
Trent took time to make me better understand the reason for using the type of oil used during an oil change I got a better understanding of why this particular oil was used. I felt comfortable asking him other questions of my concerns there after. Excellent service!!!
Lorraine R.
5 out of 5
2/5/2025
All personnel were very nice and helpful. A pleasant experience.
Arrilla B.
5 out of 5
2/5/2025
The service was excellent.
Jon L.
4 out of 5
2/5/2025
Great service guy!
Susan S.
5 out of 5
2/5/2025
As usual, Steven has totally taken care of my needs with my car and in such a timely manner. Thank you for caring about your customers. It is very much appreciated and so unusual in business today.
Andre C.
5 out of 5
2/5/2025
Great service like always
Anthony S.
5 out of 5
2/5/2025
Very well done ????
Jayci T.
4 out of 5
2/5/2025
Steven was exceptionally helpful. A+ customer service. I appreciated him helping me with the process and breaking down the bill and going above and beyond even though it was just the removal of a faulty part. Please give that man a raise if he hasn’t already gotten one. He deserves it.
Kathleen C.
4 out of 5
2/5/2025
I am very pleased with the service work. My car had a brake job. Steve was helpful and explained what needed to be done. ?
Bonnie A.
1 out of 5
2/5/2025
I sat waiting while my car was ready. My husband received the text, not me. She said she came to look for me, but didn’t see me. After 10:00, I never moved from the chair.
Theresa L.
5 out of 5
2/5/2025
Leslie was great getting my car taken care of on an impromptu visit!
Mary J.
2 out of 5
2/4/2025
Advisor Trent was very helpful. Technician Dylan did not complete multipoint inspection.
Phyllip M.
3 out of 5
2/4/2025
Ok will fill survey
Virginia L.
5 out of 5
2/4/2025
Brent was friendly and professional
William B.
5 out of 5
2/4/2025
Leslie is very knowledgeable and always explains every detail to me and I appreciate that very much. She is also very personable and I appreciate that very much. I am always very satisfied when she takes care of my car’s service needs.
Lisa B.
5 out of 5
2/4/2025
Brent is awesome! I was checked in, my vehicle serviced, and out of there in about an hour. He is courteous, polite, and a great team member for Hampton Toyota.
Paul C.
5 out of 5
2/2/2025
Trent is always very kind.
Linette D.
5 out of 5
2/2/2025
Service Advisor was Awesome and Service was exceptional has always
Britton T.
4 out of 5
2/2/2025
Steve is the best! Thanks yall

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