Cathy is an excellent service consultant who always provides extraordinary customer service to me!
I love the way she has explain me everything about issue and resolution.
Cathy was wonderful to work with. She confirmed the services at the start of the appointment, contacted the courtesy driver for me, and let me know when she knew the extent of the recall repair and when my vehicle was ready. The courtesy driver was also really nice and helped me while I fastened my baby’s car seat in his car. I appreciate that my car was washed as well!
Rachel is the epitome of customer service. The personal “bedside manner” that she has will put her in a leadership position.
The female service advisor was very accommodating and I was satisfied with the cleanup of the rim and the detail service was excellent!
Overall you guys are great. Ms. Cathy is the bomb! I would probably stop coming to your dealership for service if she wasn’t there. When I brought my car in today, I told Cathy to make sure they didn’t wash it as I had just washed it yesterday. And they did not, but there were greasy fingerprints on my door and on the hood. Cathy quickly took care of it, but I expect a bit more conscientiousness with those things. THX!
Cathy was so helpful no words can express it all. My car was at a different dealership and the work had been denied. That dealership was Terry Reid.
Everyone was really nice, but I definitely think it took longer than it should’ve. I was there for almost 2 and a half and I made an appointment weeks in advance. As well, I was only there for the recall update on the car, which said it would take less than a hour.
Cathy is one of the best we've had!!!
Cathy Stump makes the process of checking in and finding out what is needed to make your vehicle safe and functional very easy and incredibly low stress.
Each and every employee I encounter at EV Hyundai goes the extra mile. I always have an OUTSTANDING experience. Thank you for the company culture you have built!
The work was completed in a timely manner
Prompt professional service
Cathy is amazing! Thanks for always taking care of me and my family
Appreciate the shuttle service to/from my house while my vehicle was being serviced. I was hoping it could have been completed a bit faster, but I understand high volume happens. Thank you.
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