On June 4, 2020, my car’s air conditioning was being service because I heard a hissing sound and warm air was blowing. I was told that there was a leaky discharge line causing the freon to be low and not cooling the car. After repairs, I drove away and the car was nice and cool. At 6pm I drove my car, turned on AC and it was blowing warm air.
Took ownership of my problem
Rachel provided excellent customer service. I was in and out. Thanks, see you soon.
My experience was a very pleasant one. Philip **** was professional, informative and friendly.
The COVID-19 safety measures were unexpected.
They were very helpful and generous with me. I am very grateful to them and plan to do future business with them as well. Thank you.
Ms. Cathy was amazing! She showed true customer service and made suggestions that helped me make the best decision for my car. Thank you Ms. Cathy!!! Xo
Tech installed synethic blend oil in my car when i NEVER us that oil.
If there was any douth, someone should have ask!
Cathy is the best ...always makes sure I understand what was done and why!
I called and left a message for and she called back first thing the next day!!
Ms. Stump was off so Phillip took care of me and did a great job.
Ms. Stump is always excellent as well.
Thank you.
1st time at this location; Phillip was personable. Car was ready sooner than expected.
Mrs. Vera's careful attention, advise and assistance is the #1 reason for my return to Ed Voyles! Her sincere knowledge, customer service and immediate care, esp. On February 23, 2020 was an extraordinarily a blessing!
Service manager, Joseph was great & helpful as always. Upon arrival I was immediately greeted w/ a friendly welcome and taken care. Philip completed my oil change in a reasonable amount of time. My cashier was friendly and the check out process was quick and easy.
I just want to know if I was missing my a/c tube.
I didn’t think you should charge me for that
Cathy is so nice. She is professional and so helpful. Thanks Cathy
I went in for regularly scheduled maintenance, and the whole appointment proceeded smoothly, professionally, and relatively quickly thanks to Philip and the rest of the team. I was completely satisfied with the service upon leaving the dealership.
Cathy does a wonderful job! I’ve been going there for years. She is very pleasant.
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