Auffenberg Nissan Auto Repair Service

Fast service! Xtra helpful on information other than service.

Good service.

Tarell was extremely professional, kind, & attentive. He made sure my concerns were addressed & walked me through the services preformed on my vehicle. First time I was completely satisfied with my service.

Oil change was quick, but found out when on the interstate with melting snow that I had no washer fluid in my car. Had to pull off and purchase some from a gas station to fill it up.

Very simple......a job well done. Absolutely no hassles, problems, or issues. Thank you.

You have a great group of employees. I usually get my car fixed faster than I anticipate.

Excellent service. I certainly appreciate the service advisor explaining all the details.

Great job!!

Great customer and vehicle service

Always a pleasure Thanks so much

I would only say that since I brought my car in for oil change but was continuing to have issues with one tire going low since I had purchased them approximately 1 year ago they were to check it again. They did rotate and for check for leaks as in the past found none and added air. Before I left with car less than 20 min after service complete it was clearly low again. The service rep checked and it had already lost 4 lbs of air. I was then asked if I could bring it back during the week when a master technician was there to do more checks. I agreed to bring back the following Tuesday night which I did. The tire had held air but on my drive to the shop I experienced major vibration in the steering. When I arrived I told the same service person and he suggested to first check the balance of the tires most likely cause. Note: I had been experiencing slight vibration in steering wheel since I got the new tires however this was much worse I had asked for this to be checked out at least twice before. I was informed that if it needed a test drive a diagnostic it would cost 17?.??. I can’t believe you can’t even do a repair then drive a car to see if the problem is fixed without a charge. Within 25 minutes I received a text telling me my car was done. I called the service rep and asked if the tire balance took car of the problem and told they did find the tires out of balance but had not driven to make sure that was the cause and if I wanted to leave it they could drive it tomorrow. I said I would drive myself and bring it back if not resolved. The car drove better then it had is once I got the new tires. I called the service person to let them know it was resolved. Bottom line had I had to make three trips to the dealer I would have been disappointed.

Chris Dunn was very helpful in explaining the malfunction in my vehicle. Very pleasant and profesdional. The service technician was excellent as well.

The service was great! Chris in the service department is great. He is a pleasure to talk with! Thank you!

I have been to this shop 5 times same issue and guess what?! The seat is broken again. Plus the service dept does not even give you a ride or a rental car for this issue for an issue they cannot repair!

Okay.

I think Tarrell did a great job getting me checked in and helping me understand the vehicle maintenance package I have.

Great service awesome staff and friendly

All went smoothly and timely.

Same lights were on when I picked my vehicle up..oil service and tire pressure. Not happy with it.

Very bless to do business with you all... Thank you...