Maintenance men were pleasant, helpful and prompt.
Chris did a good job listening to my needs, clarifying them and kept in touch throughout the process.
I hope to purchase a new Nissan soon.
kj
Did not clean my running boards. Did a great job with the rest of the truck using auto butler.
Service rep was very helpful and informative. I always knew what was happening. Jeanine was extremely helpful
Remind the servicemen that good customer service is very important. Upon my arrival the servicemen came off as rude. I sat in my car for a minute or two while all three of them kept their heads down as if they didn't notice that I was there. I decided to get out of my car and walked over to the desk to make them aware of my presence. One of them said " someone will be with you in a minute." I was on time for my appointment and would not have mind the wait had they simply acknowledged me when I drove in with a courtesy greeting. This is the first time this has happened. Usually the staff is friendly and courteous. Maybe they were just having a bad day.
Service was great. Staff was friendly and I was in and out within an hour on a break job.
I was glad we could work things out to fit my schedule. I was able to get my car serviced plus we made an arrangement so I could pick up my car despite me making it back after closing hours
I got off work at 8:40am and came in earlier than my appointment time but turned out they gave me my oil change sooner than expected anyway. I appreciate that because I was extra tired that day from doing yard work the day before so I was able to get home and get some needed sleep. Thanks
My headlamp on recall is not available yet and we can hardly see at night with the current headlamp. I think it is a driving hazard and that Nissan should make it a high priority!!
Always have a pleasant experience with Chris Dunn as my advisor!!!! Britton was amazing too!
The staff was great!!! I wasn’t happy with the conclusion and especially the price. I was given the estimate on what it would cost to repair the rust problem. It seems like I could have been given the option of maybe just fixing the place that is causing the noise. Then I could work on getting the money to fix everything
Job well done. Customer service was excellent.
My service today was completely satisfactory. Chris did a great job explaining the work that was being done. He also offered me to get work that should be done once my mileage is reached. I’m very pleased with my service today. Thanks Nissan
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