Auffenberg Nissan Auto Repair Service

I was very satisfied with the service that I received from Auffenberg. My service advisor was friendly, professional,and very helpful and thorough when Answering the questions that I asked.

Always great service!!

Everything was done quickly and professionally

Service advisor was great! Kept me updated and got the job done. Thanks!

Everything was explained well.

Chris worked through a quick power outage that caused a delay in the systems to come back up. But he got me in and out quickly.

It was a job well done they keep my up to date with every thing they were doing.

The details were clearly explained to me.

Tarrell was very courteous, and my car was done super quick.

Fast friendly courteous service. Prompt

Horrible. Went to have a part checked out because it was messing up and my car was still under warranty. Dealership didn’t have part in stock so they had to order it. Scheduled a new appointment and went home. Dropped car off at new appointment and left only to be called hours later saying they ordered the wrong part. Went to pick my car up to drive home and when I went to put my stuff in the back I saw big bolts just laying on the floor. Turns out they “forgot” to put the bolts back in for my seat. What kind of car service just forgets that? Lucky I saw it before I got in the seat to start driving. So had to wait while they put the bolts back in. Dropped my car off for a third time once they got the right part in and they gave me a rental. When I brought the rental back the guy came back to me with an annoyed voice stating “you didn’t fill the gas tank back up” which nobody told me to do when they gave me the rental. I’ve been wasting my gas for 3 trips from THEIR mess ups so excuse me if I just assumed the place was taking care of it. Not to mention last time I came here for a service I waited and it was only supposed to be a 45min wait but turned into 3 hour wait. Horrible service and I will not be returning once my free oil changes are up.

Usually my car is washed and it was not done this day.

When my husband arrived at 9am he told them he didn’t have an appointment, the tech said there was no one ahead of him & shouldn’t take long. At 1030am my husband went to check the status of our car, and it had not moved. Was told then that there was one more car before ours.

Very professional and fast

I was wondering why u don't clean the inside seats dash etc like u used to. The outside looks good but the inside still needs to be cleaned

The technician was very people friendly and informative. I greatly appreciated his style.

Excellent service, as usual

Quick and efficient

Great people thanks

Thank you Rob as always you are my favorite service guy??