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Real Reviews From Verified Customers

Service Center Review Summary

5 star 11811 reviews 66%
4 star 4229 reviews 24%
3 star 402 reviews 2%
2 star 703 reviews 4%
1 star 696 reviews 4%
Review Us
Diane J.
4 out of 5
5/9/2024
Great advisor. Explained options and what needed to be fone
Margaret S.
5 out of 5
5/9/2024
Quinton was both knowledgeable and very professional as well as just a nice kid.
William G.
5 out of 5
5/9/2024
Very professional and respectful of customer
Jill K.
4 out of 5
5/9/2024
Although I had to take a day off to bring my car in for a recheck from the oil change on Saturday, I was treated with respect.
Jeanette M.
4 out of 5
5/9/2024
Very informative! It was very happy they got me in and out last minute.
Robert Y.
5 out of 5
5/9/2024
Austin and all the associates I spoke with were very friendly. Keep it up.
David H.
5 out of 5
5/9/2024
Brent was fantastic
Thomas R.
4 out of 5
5/9/2024
By far, the best experience yet in servicing my vehicle. Fast, friendly service.
Denise B.
5 out of 5
5/8/2024
Antonio is an amazing service advisor. He was very knowledgeable, helpful and friendly. I would give him a 10 out of 10!!
Dianna B.
4 out of 5
5/8/2024
Service was great, Brent was right on top of everything and very helpful! Happy I got my vehicle at Buerkle Honda! ????
Patricia D.
4 out of 5
5/8/2024
Austin was very polite and courteous. He took the time to listen to me,and answered all of my questions. He was overall very pleasant. I'd give him 5 out of 5 stars! ?????
Dawn P.
5 out of 5
5/8/2024
I’m appreciate the great service.
Mao T.
2 out of 5
5/8/2024
The service for what I came there for was fine, no issues there but I didn’t come in with a cracked windshield. But I left with one. Came back right away to show and service manager Andy told me it’s from a chip that was already there.and that it could’ve happened when they lifted up the car. I get that but I still didn’t come in with a cracked windshiled. Now I have to do more service. More of an inconvenience. Don’t call me unless you are going to fix my windshield so I don’t have to call the insurance company.
Mike S.
5 out of 5
5/8/2024
Austin was great!
David D.
5 out of 5
5/8/2024
Very nice service guy
Tom P.
4 out of 5
5/8/2024
Taylor was good to work with….pleasant and a good listener. Mechanic Paul also listened to my description and quickly found and repaired the problem.
Ruth M.
2 out of 5
5/8/2024
I don’t think working and interacting with customers is a skill set that Nate has. I found Nate’s body language and tone to be threatening. He lacks patience. He looks uncomfortable or maybe it’s that he’s tense. There was nothing natural or pleasant in our interactions or experience with this service rep.
Myndal S.
4 out of 5
5/8/2024
Knowledgeable and shared information cheerfully
Mary H.
5 out of 5
5/8/2024
Checked service needed. Kept us informed. Very polite. Gave us information for next appointment Service that needs to be scheduled for a different Day. Very pleased.
Ivo K.
4 out of 5
5/8/2024
Short wait time

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