I'm retired so the wait was not a problem.
Excellent service I am very pleased thank you
Very satisfied with her service. Thank you!
Shuttle wasn’t available even though we scheduled it. Low air light came on as I returned home.
Peightin always takes good care of me and is always profesional.
Courteous and kind. Repair completed on timr
Great job. Really appreciated the ride tganks
Everyone was very nice and it didn't take as long as they predicted. I think all went well.
I can always count on Kyle and the service team to make sure that everything on my car is running smoothly and that it is safe to drive. He always points out any suggestions for optimizing the performance of my MKX which I have had for 174,000 miles and it still runs like a top! Thank you very much for the detail team that always sends it out looking brand new :-)
Quickly took care of our problems .
Always a pleasant experience at JOD. Andy is awesome at communicating throughout the entire service process!
Excellent service department. The next car I ever buy. Will be from Jack of Diamonds because of the great quality people working there and the excellent cars they sell
She was great. We have had her previously on a technical problem which she solved in minutes. Keep her around
I expect to have fast prompt service when I set an appointment in advance more especially since I have to drive a hour to come to my appointment from Longview. I should not have to sit in the waiting room for three hours. I also had to turn around and comeback because someone didn’t reset my tire monitor system. So altogether today I spent 5 1/2 hours to get a couple things done.This is poor customer service at its finest. Not even one sorry.
Thanks for messing my whole day up.
Lisa Manshack
Communication from Julie was perfect. Service and parts department were excellent and attentive. Thank you.
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