Truly exceptional service.
Robert and Chad are always helpful, smiling and offer suggestions that my car might need. They keep me informed of possible upcoming services. I like that because they are educating me… without the pressure. I feel like they look out for me and that’s important.
RD is always a pleasure to work with.
Appreciate you bro.
Chad gets honorable mention on this round. :)
Now if only we could somehow find a way to make my warranty expire in 2022 we’d be onto something.
Always a pleasure to work with Chad! He is very professional and thorough!
Chad was thorough in his explanation of the services needed when I came in. He was sensitive to the amount of time I was going to have to sit in the waiting room & offered me a loner car. I was able to drive up the street and spend a few fun hours looking through the nursery & HomeGoods. When I returned he explained additional services recommended. I am going to schedule for next month, as nothing was urgent and today’s service was quite a bit.
I love DCH Acura and have never been disappointed. Thank you!
Staff was courteos and thorough.
Thanks for the reliable and professional service!
Sincerely,
Marina R
Roberto took exemplary care of me. Thanks Roberto & DCH!
We arrived at 3:30 or 4:00 and hoped we could solve a problem. We were treated like family. Your employees could not have been kinder and more efficient. Thanks!
Awesome service as always!
This morning I had scheduled an appointment to get my car's breaks checked at 9:45 am. Not only did Roberto came up to me and the car as soon as I pulled up, he kindly, told me the wait time of the diagnostic (my husband had called earlier and told him I needed to pick up my children by a certain time), but he walked me over to service with a sense of urgency always, gave me my refund of a part I ended up not needing, and he did this all with a smile. He was so kind, professional, and his work ethic was incredible. He was so positive too. So incredibly blessed to have had such a smooth, fast, and positive experience.
Kindly,
LYDIA G
excellent customer service as always
My car battery died while I was out doing shopping for my children. The service department at Temecula Acura took very good care of me and replaced the battery quickly. I was still able to pick up my son from school on time!
The service associates were friendly and professional ensuring my vehicle was 100%.
Excellent customer service as always.
Roberto is very nice and helpful
Amazing Robert and chad and an amazing day in general- I bought a new ca!r!!!
I love how Roberto Dominguez is so helpful and explains everything so into detail. He even takes the time to draw it out so that I know what he is talking about.
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