Everything went great will visit again. Brad Sweitzer did great customer service
Your service is outstanding
Your service department is very good and Graham is an asset to your company. This is the first time i have had a complaint. Last year your charge for an oil change was $49 and my car was clean inside and out. This year oil change is $100 and car came dirtier than when I left it there. This is an area I’m bringing to your attention. I will remain a loyal customer
Brad was excellent.
Service was fine and timely. The service department took care of all my concerns.
I was extremely upset to find the people there are not wearing Masks.
I am 69 years old and my husband is a cancer victim. I fear going to any business and bringing An infection back to him!!
I hope I do not need your services until after this Covid ordeal is over.
Please stay safe.
Brad did everything possible. Computer would not register the issue my vehicle was having which made things harder. Brad narrowed it down the best he could and replaced the throttle body. So far so good
He fixed the one broken cable that was causing screens to pop up often and gave us great advice on that. The new tire is on and doing well. The oil change is good.
Overall Graham did a wonderful job and kept us informed. Thank you.
Gerald R
Brad did a great job as usual!
The entire Staff was friendly and delightful, and service was excellent
Thank you
Very accommodating most helpful and appreciated thank you
The vibration issue was not resolved by balancing the tires. I am still experiencing a vibration / shutter at 33 mph. I would like to have a follow up appt.
Steve
****-****-xxxx
Had my car detailed by Adam. He did an excellent job. Brad and Graham also were very efficient in coordinating the valet service. Island Lincoln service is awesome.
For years I’ve been dealing with Mak I am Ashley those two people are the best but Mike was it but Mark is out on sick leave for a shoulder and everything still remains the same very satisfied thank you very much for taking care of me and my cost
We are always happy with the fast professional service we receive from everyone.
Your entire staff of service advisors is stellar! It is one of the reasons we keep buying from the dealership.
Always enjoyable to have service done at Lincoln
Ashli does a superb job. She is always professional, courteous, knowledgeable and courteous. She, along with the other members of the maintenance force at Island should be commended for a job well done. Because of this, Island is the only place I’ll have my vehicles maintained and serviced. Please pass to all the ‘maintainers’ at Island my thanks.
Only 3 of 4 parts available ,mechanic did not start to do the work till all parts were there.
Could have at least started the other 3 doors!!
Called down twice to tell me my car would not be ready ??!
The last time I was there for oil change oil was 3/8 down from cross hatching on dip stick !
I tried to give Island lincoln etc. WILL NEVER BRING MY BUISNESS TO YOU EVER AGAIN !!
You are such a disappointing experience
And I had an appointment .
To sum it up Unprofessional !!
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