The windows were all spotted and not wiped down. The same thing happened the last time I brought the car in. Other services were goog.
Mark as usial was very informative as to what had to be done with my car. Everything was done to my satisfactiom.
Mark always treats us well and we trust his judgement.
Ashli is the best! She has helped me a few times and her caring spirit shows she cares about people. Even when they are upset.
Ashli was amazing. Listened to my concerns and accommodated me as quickly as possible. Her attention to keeping me informed was very appreciated and I am super impressed with the service.
Attention to detail for my car needs were excellent
I was disappointed with the decision to charge me for a part that had to be replaced because the previous replaced part was bad
after buying two Lincolns and being Ford retire I would expect more!!
Ashli is very professional and very attentive to all of the details for our vehicle . we thank her for her service !!
One of the most professional and Customer Service minded operation I’ve had the pleasure of dealing with. They made sure I had a ride home and offered to pick me up when my car was ready.
Thank delivered as promised
Mark was very helpful. I was kept informed of the progress and it was done faster than expected. I was happy to have been able to get a loaner car.
We had a nice breakfast in the cafe while we waited for service
Thank you for fixing my issue but I probably truly won't know until I'm coming down a mountainside in Tennessee. You guys have always been good to me so it was worth 102 miles each way from my home to your "home" ????
Mark and James in service were great, I always love coming to Island I have never had any issues with the staff, thank you.
My 2020 Aviator has had a few electrical gremlins since I got it in August that seem to be elusive and occur sporadically. Mark took care of everything else on my list.
I need a couple more Ashli's
James and staff were once again extremely helpful, friendly & and fast with my car service. I love Island Lincoln & will continue to be a customer because of the high level of customer service. Mark, Graham, Brad and Lenny (also a woman behind the loaner desk with blonde hair, can’t remember name) helped me and I cannot sing higher praise. Thanks again for a great experience!
As always Mark has provided grest service. He is a trusted advisor on anything that has to be done with my vehicle. OUTSTANDING Service professional.
Always the best service with Mark and his team.
Every one was friendly and helpful
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