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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1838 reviews 64%
4 star 754 reviews 26%
3 star 59 reviews 2%
2 star 122 reviews 4%
1 star 109 reviews 4%
Review Us
Doris M.
4 out of 5
8/17/2019
Everything went perfectly!!
Willard B.
5 out of 5
8/16/2019
Mark is always great. He’s honest and always committed to the best customer service. Thank you for your great services.
Lourdes S.
5 out of 5
8/15/2019
Always a pleasure with the customer service of Island Lincoln Mercury In Merritt Island, Florida
Adam A.
5 out of 5
8/15/2019
Ashlie is amazing as always! Thanks for the 5 star customer service
Loren N.
5 out of 5
8/15/2019
Brad was extremely helpful focusing on the job with a positive attitude. 11/10.
Clara S.
5 out of 5
8/15/2019
Quick and efficient job. Very pleasant experience. Clara P. Smith
Kris G.
4 out of 5
8/15/2019
Always stays in contact and delivers vehicle clean.
Michael M.
4 out of 5
8/14/2019
It’s nice to get the Jag back all cleaned up and professionally serviced. Brad acts like he remembers me and calls me by name upon arrival. Nice touch!
Jennifer S.
5 out of 5
8/14/2019
Brad stayed in constant contact with me, always providing a status on my vehicle. He’s very pleasant and professional. The Service team work really well together. Customer satisfaction is a top priority.
Ernest V.
5 out of 5
8/14/2019
Always get complete satisfaction from Mark Lauretta and his team. Many thanks. Ernie Voegtlin
Joseph S.
4 out of 5
8/13/2019
Mark knew about our problem, listened and took it from there. It was all very professional, we received a loner since I had a meeting and all went well. Thank you so very much
Jill S.
5 out of 5
8/13/2019
Superior in every way, as always. Thanks!!!
Kathy C.
4 out of 5
8/13/2019
Good experience, would have appreciated a loaner car for the day and a half I waited for my tire .
Linda B.
2 out of 5
8/13/2019
Mark was great. He was very courteous and helpful. The reason for my no answer is because it just seems that 3 and 1/2 hours to replace a battery is a bit long, even with your great facility.
William L.
5 out of 5
8/12/2019
Great job Island. Graham was very helpful.
Wbq Design.
5 out of 5
8/12/2019
Excellent Service!
Vincent L.
4 out of 5
8/10/2019
The service that was performed resolved all of my problems
Robin G.
5 out of 5
8/10/2019
Ashli always takes the best care of my Jaguar and me. Thank you for going out of your way to make my life easier!
Dorothy M.
4 out of 5
8/9/2019
Your service dept has always done a great job for me and Mark has always been very helpful. Brad also has also been of great service. Thank you
Eva S.
5 out of 5
8/9/2019
Ashli always kept me up to speed on the status of my vehicle. She did a great job.

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