Service Center

Real Reviews From Verified Customers

Darcy M.
5 out of 5
10/8/2019
Mark always takes good care of us!
Amy B.
4 out of 5
10/7/2019
Pickup and drop off was very well communicated!
Anthony C.
5 out of 5
10/7/2019
Ashli is the best. She is very knowledgeable, helpful, efficient, and proficient.
Bettye K.
5 out of 5
10/5/2019
Graham always greets with a smile and willingness to help. I know I am going to get great service from him and Island Lincoln.
Nancy W.
5 out of 5
10/5/2019
Extremely helpful and always ready to help.
Tom H.
5 out of 5
10/4/2019
This was my first experience needing warranty work. It was VIP treatment from start to finish.. Mark was my service manager and he was extremely professional & he made my experience the best I’ve ever received.. 100% COMPLETELY SATISFIED!
John M.
4 out of 5
10/4/2019
Great fix
Dubya S.
2 out of 5
10/4/2019
We were lied to about getting things fixed from the very beginning. I will never ever ever recommend your car dealership to anyone again. By the way, David Godfrey is the biggest liar you have in that building! Also, Joe, the sales manager, is right up there with him as far as doing nothing to fix your vehicle
Trevor D.
5 out of 5
10/3/2019
Always friendly, helpful and efficient.
William M.
4 out of 5
10/3/2019
She followed up as she said she would and she explained what the problem was.
Barbara L.
5 out of 5
10/2/2019
Mark always does a great job.They gave me a Lincoln Continental as a loaner Beautiful Car.
Edward R.
5 out of 5
10/1/2019
Always very helpful, knowledgeable, and provides excellent customer service.
Kenneth M.
5 out of 5
10/1/2019
He is a good man, he makes the service experience in the Quick Lane fun.
Ernest V.
5 out of 5
10/1/2019
Mark Lauretta and his team NEVER fail. Well done, Mark, again! Thanks, Ernie Voegtlin
William M.
5 out of 5
10/1/2019
Excellent, as always
Jeffrey G.
5 out of 5
9/30/2019
Brad is one the best when it comes to customer service. Thank you, Jeff
Karen M.
4 out of 5
9/29/2019
Thanks to Mark for working with my MKC until my “thumping” tire issue was resolved!
John M.
1 out of 5
9/28/2019
I brought the car in for annual service and now I have paint damage from a power washer on the front of my car? I’ve owned 40 cars and this is a first... not sure what to say? Now I get to spend countless hours getting it repaired.
Stacey C.
5 out of 5
9/28/2019
I/ we appreciate all that Mark has done to keep our mkx running smooth and safe for our family for all these years!! Also top notch customer service!! Thank you so much, Mark!
Sheron J.
5 out of 5
9/28/2019
Great service thanks????

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