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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Randy P.
5 out of 5
8/17/2022
Jonelle was very helpful.
Holly K.
1 out of 5
8/17/2022
I tried return my service agents call regarding my inspection and only kept getting voicemails. I called sales and again was sent to voicemail. The only way I was able to get through after an hour was by calling Nick’s cell, my service agent never called me back so my car sat for an hour. When my agent checked me out I was almost charged for a service I didn’t receive. I caught it when he was going over things.
Gregory M.
5 out of 5
8/17/2022
Nick was fantastic!
Michael D.
5 out of 5
8/17/2022
Nick and Jose were very friendly and professional, listened to my concerns and helped me feel better about my huge bill. Lol. Thanks guys
Erwin C.
5 out of 5
8/17/2022
Excellent communication
Lorraine S.
5 out of 5
8/17/2022
Excellent service
Robert W.
5 out of 5
8/17/2022
Kevin was polite, courteous and respectful
Morgan M.
5 out of 5
8/17/2022
Very friendly service! I appreciated the transparent communication and the timely service. Very accommodating!
John H.
1 out of 5
8/15/2022
Nick was fine, other than calling me “Boss” throughout the check-in process. And because I did not catch the voicemail and texts in time, the team did in fact complete the recall service (and not the list of other identified issues with the car ) on time the day I dropped it off. Unfortunately however, despite the message that the car would be washed as we picked it up, we received our car with some sort of smeared fluid or substance all over the hood and front panels of the car that required cleaning immediately upon receipt. Not sure what the substance was, but we did not appreciate the negligence with the mechanic.
Satyaki G.
2 out of 5
8/15/2022
Very expensive
Barry M.
5 out of 5
8/15/2022
Kevin was great.
Timothy P.
5 out of 5
8/15/2022
All staff was very helpful, and answered all my questions.
Katarzyna G.
4 out of 5
8/14/2022
Super Service Kevin is The best
Debra F.
5 out of 5
8/13/2022
I was very happy with the service.
Mike V.
4 out of 5
8/13/2022
Perfect service from nick and team. Waiting area should be improved for working from a laptop, with hi top tables and outlets! ????
Michele O.
5 out of 5
8/13/2022
He was very professional and knew technical information
James H.
4 out of 5
8/12/2022
Helpful, friendly, found and fix the problem quickly.
Jonathan W.
4 out of 5
8/12/2022
Kevin did a great job of getting me in and getting my car service. He knows what he is talking about and gave good advice. Thank you!!
Karen Z.
5 out of 5
8/12/2022
Nick is very professional, considerate and informative. Now, please stop sending me surveys please.
Abdul A.
4 out of 5
8/12/2022
Will be happy to do so

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