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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Liang C.
5 out of 5
8/22/2022
It’s very good
Michael P.
5 out of 5
8/21/2022
I liked dealing with Jose. He was very courteous and ver helpful.
Ronak P.
2 out of 5
8/21/2022
After the service my vehicle make more noise than usual before while driving always a silent car but after the tire rotation it’s make more noise
Megan Y.
4 out of 5
8/21/2022
Kevin went above and beyond!
Andrew K.
5 out of 5
8/21/2022
Overall I was pleased with my service experience.
Bruce R.
5 out of 5
8/21/2022
Nick went above and beyond for us! He's extremely polite and cares a great deal about the customer. Absolutely terrific employee!
Brittany W.
4 out of 5
8/21/2022
The team went above and beyond normal expectations to ensure my car was not only done on time, but that I could bring my car home even after hours. They knew my plane was delayed and that I would not get there in time, and that I lived 4 hours away and it would be difficult to come back. Jeremy stayed late to ensure I got my car. This is by far the best service I’ve ever had at a dealership!
John M.
5 out of 5
8/21/2022
Nicholas was great hi did Everything to help me with my car and he answer all my questions in more
Vaidyanathan J.
5 out of 5
8/21/2022
.
J Kristy.
5 out of 5
8/20/2022
Thank you
Senthil P.
4 out of 5
8/20/2022
I am extremely happy with your service provided for eps unit problem. Thanks a lot for fixing the issue. Also nice coordination. Note: After that service yesterday I noticed that one of the headline is not working sometime.on and off working. Not sure why this happening. If would provide suggestion or resolve this it will be great
Catherine .
1 out of 5
8/20/2022
Waited in my car for 5 min before someone advise me that someone would be with me shortly. Service Advisor was very helpful and he told me everything that was going to happen with the service and the time it would take.
Mark J.
5 out of 5
8/19/2022
Good service as usual
Ruth V.
4 out of 5
8/19/2022
I appreciated the quick service, a better explanation of my problem and the advice to bring the car back to be tested next week before I go back to emissions testing facility Ruth
Gerardo .
5 out of 5
8/19/2022
Very professional and helpful
Bipul D.
5 out of 5
8/19/2022
Excellent
Beverly S.
5 out of 5
8/19/2022
Great service as always
Armanie G.
5 out of 5
8/19/2022
I love the welcoming environment Acura Libertyville has and they are by far my favorite they serviced everything I came in for and I can 100% say that I trust this place with my car. Nick was super welcoming and throughly explained everything that was done and what needed to be done down the line.
Michael P.
5 out of 5
8/18/2022
Thanks Jose for getting me in and out so fast.
Courtney K.
5 out of 5
8/18/2022
Jose was wonderful! Very pleased with his help and service.

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