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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Holly B.
1 out of 5
10/14/2022
I was supposed to get an oil change at the same time. But they forgot to do that. So now I have to make another trip out there which is far since I live in Kenosha.
Nicholas K.
5 out of 5
10/14/2022
Nick is very pleasant and followed through on my requests.
Soojae L.
5 out of 5
10/14/2022
Kevin was very professional and offered various options and helpful advice. Highly recommend Kevin.
Eric A.
5 out of 5
10/14/2022
He was respectful , knowledgeable and very helpful with any questions I had.
Robert K.
5 out of 5
10/13/2022
Very pleased with how I was taken care of. Thank you to the service Team. Nick,Jose and Bruce. Outstanding Service as always.
Ken L.
5 out of 5
10/13/2022
Jonelle was great. Would be happy to work with her again in the future.
Thomas K.
5 out of 5
10/13/2022
Kevin did a great job.
Linda W.
5 out of 5
10/13/2022
Excellent attitude,welcoming, excellent service
Jose R.
5 out of 5
10/13/2022
Super satisfied
Jerry H.
4 out of 5
10/11/2022
Nick is the BEST EVER !!! Perfect MNGR.Candidate Ken the tech was GREAT explaining the problems. Hold on to these guys.
Theresa S.
5 out of 5
10/11/2022
Caring competent knowledgeable
Vikranth K.
5 out of 5
10/11/2022
Thank you Jonelle for your service.
Mary P.
5 out of 5
10/11/2022
Thank you
Brian K.
4 out of 5
10/10/2022
Thanks Kevin
Tomas D.
1 out of 5
10/10/2022
Presented with some repairs that were not necessary at all / made up. Disappointed.
Steve W.
5 out of 5
10/9/2022
I am extremely pleased with the service I had on my vehicle. In addition, I would like to thank Jonelle Long for the courtesy she displayed.
Diana G.
5 out of 5
10/9/2022
Kevin was outstanding and did superb job in educating me in what needed to be serviced on my vehicle. Excellent work!
Mark W.
5 out of 5
10/9/2022
Great service people were completely on top of the situation and communication was fantastic!
Linda B.
4 out of 5
10/9/2022
I seriously think Libertyville has the best service department they are always completely accommodating and could not be nicer. I brought my car in very late with an issue because I got caught in traffic and they were able to do it and fix it and it’s very impressive. I always travel here to do my service and I always have been driving Acura‘s for quite some time at least 20 years. So I would give them a very high rating. In today’s world it’s pretty incredible.
Tyrha R.
2 out of 5
10/9/2022
The people were great! The service to my car was great! But I was a little disappointed that I topped off the gas tank on the rental and when I received my car it was literally running on fumes. It would have been nice to have gotten my car back with at least the same amount of gas that I left it with.

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