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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Shelley C.
2 out of 5
12/28/2022
I did not like the effort to sell other services and the fast talk tactics. I will be looking for other places for car services that don't take advantage. I am really angry.
Myron B.
5 out of 5
12/28/2022
Prompt courteous service in getting my Acura taken care of.
Guy H.
4 out of 5
12/28/2022
Finished as promised
James R.
5 out of 5
12/28/2022
Friendly greeting, expeditious service. Thank you
Ron B.
5 out of 5
12/27/2022
Always attentive and speedy service
Eric F.
5 out of 5
12/27/2022
Everything was completed quickly. And explained the checklist status which was all good.
Kimberly G.
5 out of 5
12/27/2022
Everyone at McGrath Acura Libertyville is always pleasant to work with. Thank you.
Lynn B.
5 out of 5
12/27/2022
I am very please with the services Nicholas take his time to explain the type of services my car needed. And answer additional questions.
Michelle B.
4 out of 5
12/26/2022
Took me right away. Honest and efficient!!
Nicole G.
1 out of 5
12/25/2022
I was charged for tire rotation and they were not rotated. I will be calling when I’m back in town to have this corrected.
Shelby T.
3 out of 5
12/25/2022
I was ver impressed that they were able to get my car in right away . They also checked the battery and found it needed to be replaced.
Katarzyna G.
5 out of 5
12/24/2022
Excellent service
John P.
5 out of 5
12/23/2022
Very satisfied.
Kenneth B.
4 out of 5
12/23/2022
Thank you. Service was spot on
Ronald V.
5 out of 5
12/23/2022
Completely satisfied ! Nicholas was friendly , cooperative , a good listener Kept me up to date ! Best , Ronald V
Karen S.
5 out of 5
12/23/2022
Excellent customer service. Quickly diagnosed problem. Fix was done efficiently and cost effective
P.E. V.
5 out of 5
12/23/2022
Superb customer service, analyze, my problem provide detailed explanation on what’s going on. Very polite and considerate people. I will recommend this dealership to all my friends.
Jill F.
1 out of 5
12/23/2022
The lights of the clock still don’t work and we have a headlight out
Vikas H.
5 out of 5
12/23/2022
Great service 10/10
Michael R.
2 out of 5
12/22/2022
Misled with previous service and wasn't told of possible increased cost for repeat service.

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