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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Lisa E.
1 out of 5
1/10/2023
The brights still don't go on or off automatically
Aned B.
5 out of 5
1/9/2023
Quick and efficient
Xiaohui Y.
5 out of 5
1/9/2023
I appreciate fast and courteous service provided by Jose. He demonstrated high quality of customer service. it’s a great experience working with him.
Vittorio B.
5 out of 5
1/9/2023
Nicholas Cooper was very nice and gave me an incredible experience and everything was done professionally!
Wanda P.
5 out of 5
1/9/2023
Great customer service by the entire team! They know me by name. All are extremely knowledgeable and exceeds my expectations each visit.
Maria T.
5 out of 5
1/9/2023
Well done
Jesus A.
5 out of 5
1/8/2023
Amazing service
Clinton J.
5 out of 5
1/8/2023
The service was quick and complete And the gentleman that helped Was thorough in his information on what the car might need
Willie J.
5 out of 5
1/7/2023
Thanks for taking care of my vehicle!
Anthony K.
5 out of 5
1/7/2023
Friendly, professional!
Steven A.
5 out of 5
1/7/2023
Got me in and out fast, explained what service was needed and followed up with text and a phone message letting me know service was completed. Appreciate the attention to detail.
Robert M.
5 out of 5
1/7/2023
This was the first time i used the service department at Libertyville Acura. It seemed to be a well run service department and i would use it again.
Rebecca S.
5 out of 5
1/6/2023
Your employees are very kind and helpful!
Glenda V.
4 out of 5
1/6/2023
I always have a great experience at this dealer .
Karin L.
5 out of 5
1/6/2023
Everything done efficiently and thoroughly
Ronald R.
4 out of 5
1/6/2023
Look forward to survey. They do a great job
Kevin K.
5 out of 5
1/6/2023
Nick Cooper is a thoughtful and thorough service consultant
Jeniffer B.
5 out of 5
1/6/2023
Jose, keeps us informed
Pat S.
1 out of 5
1/6/2023
The service included a tire rotation. Due to a recent accident the passenger rear wheel was damaged. After the rotation the same wheel was on the passenger rear. Unless the tires where removed and reinstalled I don’t believe the tire rotation was performed. Not a huge deal but always makes you wonder what else wasn’t done.
Pearson M.
5 out of 5
1/5/2023
Jordan used good communication in updating me on the status of my car. He was clear, to the point and did not pressure me into any extraneous services. He's a good addition to the team.

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