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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Henri S.
4 out of 5
7/26/2019
Nonw
Rodney K.
5 out of 5
7/26/2019
Great first time experience.
Janice B.
5 out of 5
7/26/2019
No problem
Carlos C.
5 out of 5
7/26/2019
Scarlett provided an excellent and very professional service. From the many times I went for service, I can say with certainty that it was the best service experience i have obtained in that location. Her commitment for excellence in customer service is admirable. Thank you for making customer service the first priority.
Santiago V.
5 out of 5
7/25/2019
Nick is a very polite young man who takes his job very seriously.
Miles N.
4 out of 5
7/25/2019
We trust Nick. He’s why we still come to ACURA of Libertyville!
John O.
4 out of 5
7/25/2019
I’m impressed with the service, and especially the attitude of the employees at McGrath since McGrath has taken over the dealership!
Vadim S.
5 out of 5
7/25/2019
As always great service! That’s why I buy acuras, great car with reasonably priced high quality service.
Isabel B.
5 out of 5
7/25/2019
Phenomenal service! Very professional exceeded my expectations I haven’t received service at any point of sale counter like the service from McGrath Acura of Libertyville. Ben and Nick were amazing, they make a great team!
Jeffrey W.
4 out of 5
7/25/2019
I was 100% satisfied with Jason as a service writer. I failed to change a left side DRL. I brought the bulb with me and the screw for the inside wheel well. The light was changed. The tech either didn't see the screw or couldnt attach it to the bumper cover. Next time when I bring the car in I will have it looked at. Other than that I am 100% satisfied with the service department. They do a great job. So thank you for having such great team members.
Jyanping R.
5 out of 5
7/24/2019
Thanks!
Joan D.
5 out of 5
7/24/2019
Nick is great! Always pleasant and informative. He is the reason I come back!
Scott Z.
5 out of 5
7/23/2019
Fast turn thx
Steven L.
4 out of 5
7/23/2019
Top notch. Will return.
Wayne L.
5 out of 5
7/23/2019
Thank you
Brian T.
2 out of 5
7/22/2019
There was damage to my vehicle when the accessories were added. Brian T
Pradeep K.
5 out of 5
7/22/2019
Excellent service
John T.
5 out of 5
7/21/2019
Great store, great service, great staff!
Alfonzo G.
4 out of 5
7/21/2019
Nick did a phenomenal job getting my TL in, going over the diagnosis of the issues, and providing me several options to have the repairs done-Plus he told me a few funny stories about his family. Truly golden!
Walter W.
5 out of 5
7/20/2019
Jason and Juan did a great job. Thanks.

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