Nick was extremely helpful and he and his staff diagnosed and
Services both our 2017 RDX and 2014 MDX in
A timely manner.
Jason was very friendly and helpful. He explained my bill very clearly, which I appreciate. The technician discovered that the driver’s side mirror no longer heats when the rear defroster is operating. Jason told me that it’s quick and easy to replace. I’ll come in soon for that.
I think McGrath has a very nice service department. Jason is excellent.
Problem recurring no resolution. May sell acura and not cone back to acura. I currently just purchased mdx-problem vehicle. Also own tl that needs replaced. Will look at other car brands. Nick personally did fine. 4 issues with vehicle computer systems. Just purchased car with low miles.
Nick let me up to date with service being done and discussed what to expect with cost of same. Good man.
Thanks for looking up my extended warranty
Well cared for. Explained the plan and executed it well.
Very engaging and helpful
He is very welcoming and has a sense of urgency. Thank you for taking good care of your clients.
Nick was the consummate professional and made me feel welcome in every way possible. It was an excellent experience from beginning to end, and Nick made sure to explain everything thoroughly to me. It was clearly evident that customer satisfaction is first and foremost in this team’s mind.
Nick always does an exceptional job.
Jason was incredibly helpful and great explaining the service today. Service was completed promptly too.
Jason was great, he seemed knowledgeable plus he was relatable and funny. On top of it all he was also able to hook me up with a good deal for the maintenance services I needed.
Jason was awesome from the moment I showed up for my service appointment he quickly got me signed in and into my loaner. My vehicle was ready at lunch time as promised and he got me checked out with ease. Jason took the time to show me how to use my new remote start and also took a look at my windshield to make sure there was not a crack. (Thankfully, no crack!) Because of Jason’s wonderful customer service I plan to stick with Acura for my vehicles and would highly recommend to family & friends!
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