gustavo was awesome.. very reactionary and helpful..
Also the guy at Mcgrath in Morton grove who called me on Saturday 1-22-2022 to help me with my car over the phone went above the call to help me and calm me down with a car that won't start while I was in Wisconsin.. I can't thank him enough for helping me out!!
A BIG thanks to both of them !!!
Gustavo Baca has given me the best customer service. He goes beyond
my experience to make sure all my auto needs are met. Truly a pleasure to do business at the Libertyville location because of him. I work very close to Pauly Acura in Northbrook service is good don’t get me wrong. Yet, I’m all about service experience.
Nick alqays do a great job on my vehicle
Professional and friendly.
Gustavo did a great job describing the service I needed and following up on the progress. Thumbs up!!
I experienced great service at Acura on 1/22/22. Kevin was very professional and explained services that were done on my Acura RLX. He even provided a loaner since I needed additional work done. I would just suggest that the car wash agents not use air freshener, as I love the new leather smell that's been in my car since I purchased it. If there is a way to get the leather smell back, pls contact me. Thanks Carolyn T
My RDX was repaired quickly and completely. Great job McGrath.
Always helpful with car being taken care of.
You’re losing a great service advisor. Lenny was the best and performed his job always in a professional manner!!!
He was very nice polite and patient. I appreciated the fact that he didnt use arm twisting tactics to get a bigger sale. Good service
I prefer to be notified about the status of my car and work performed or needed over the phone rather than text alerts
The Libertyille Acura Service Department goes the extra step to make sure I walk out knowing Kevin and the other members of the team Nick Lenny and the fantastic manager Juan have the best possible solutions for me and my RDX! Thank you all !!!
I am very happy with my service. I have been working with Leonard for years and I trust him. He is honest and patient with me and I appreciate that about him. Best service rep I have ever had!
Really enjoy bringing my car here. These guys are like Trader Joe’s employees. Always smiling, friendly. They also do great work and never oversell. And the lobby is nice even under construction.
Nick did an outstanding job throughout my service. Kudos to Nick!!
Nick, thanks for all your help today...Great experience
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