Kevin was very customer friendly.
It should be “B1” service, but I got A1.
Friendly and knowledgeable service
I have to say, you guys always do a nice job. And I have always had a great service manager. But one thing the rubs me the wrong way is asking me to take a survey and suggesting that I need to give you a 5. I generally do not fill out your surveys for that exact reason. If you just asked me to take a survey, your people are actually good enough that I would have given you a 5. You do not need to beg for a 5. It is really makes me think that the employees fear something if they do not get a 5. Almost makes me think there is a problem with how they are treated. Hope that is not the case.
Great service from Gustavo. I really like the detailed explanation of the service and the status of my car that Gustavo gave me.
Nick was kind, and thoroughly explained maintenance issue
Nick is very knowledgeable, professional and is caring!
The service department did a satisfactory job replacing parts and servicing my car. My complaint is solely waiting for 5 months for a part while my vehicle was stored outside during the entire winter. This has been probably the worst experience I have had with a vehicle.
Nick was accommodative and very informative on the request we asked for
Very happy with the service. Always very satisfied.
Gustavo is turning into one your greats! Knows his product well, knows his customers and what’s important to them.
Kevin is very kind and thorough. He made sure I understood fully what was being done to my vehicle, gave me a loaner, took his time and also assessed the loaner car with me. When I came back, he explained everything and had my car washed and ready to go. He is one of the nicest service employees I’ve worked with at Acura. Thanks Kevin!
I was very happy and pleased with Gus's professionalism, mannerism and ability to explain the status of my car. Great job. In addition, it was also great to see and speak with Bruce. I also got assistance and the parts desk and they too were great. I was very pleased with the overall service I received.
Everyone is great at the dealership! Gus was very friendly and helpful. Car was delivered as promised. Thanks for everything you all are doing!
Gus was great to work with.
Excellent services. I appreciate it.
Great service and communication by Kevin and Acura team!
The service gang are the Best! Nick is awesome!! Thank you!!
From the first day I purchased the car here my life turn to the night mare.
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