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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Eric F.
4 out of 5
4/1/2022
I truly appreciate Gus' attention to detail and keeping me informed beyond my expectations. Gus is a man who knows and understands good customer service! Thank you Gus!!! Eric
Carol G.
5 out of 5
4/1/2022
Explained everything that was going to be done on my car and then explained what was done. He was clear and helpful. I appreciated his efforts. Thank you.
Eric G.
5 out of 5
3/31/2022
Everything went smoothly as always.
Prentiss L.
5 out of 5
3/30/2022
Kevin Kandler was friendly, fully explained my A1-2 maintenance service, kept me up to date during the process, and ensured my satisfaction while checking me out when my 2020 Acura TLX A-Spec was ready. I appreciated (and continue to appreciate) the McGrath Libertyville Acura focus on customer service and satisfaction. Kevin certainly represented that focus on the customer well!
Jerome S.
5 out of 5
3/30/2022
Gus very professional and knowledgeable about my concern. He kept me informed of the process. He is a Great asset to your dealership.
Carlo D.
5 out of 5
3/30/2022
Appreciate the body shop referral.
Kathleen M.
5 out of 5
3/29/2022
As always, very thorough job. Nick is ALWAYS very polite and friendly.
Alfonso M.
5 out of 5
3/28/2022
Nick is highly professional and honest.
Nissa R.
5 out of 5
3/28/2022
Everything was excellent
Sean K.
3 out of 5
3/28/2022
Typical oil change. Everything went as expected.
Joshua L.
4 out of 5
3/28/2022
Everything went smoothly with the oil change. I lt was taken care of quickly, a few other issues were noted for my next appointment, and I was on my way.
Not Provided.
5 out of 5
3/28/2022
Best place for my car service
Mike V.
4 out of 5
3/28/2022
Nicks awesome
Marc S.
4 out of 5
3/27/2022
Nick is great and really cares that the job is done correctly.
Cathleen M.
5 out of 5
3/27/2022
Gus was very helpful and kept us informed on our car while it was in for service.
Raul H.
5 out of 5
3/27/2022
Nick was very helpful.
Wayne M.
5 out of 5
3/27/2022
Excellent service, very professional
Anthony K.
5 out of 5
3/27/2022
Bruce is knowledgeable, courteous and professional.
Nezar A.
5 out of 5
3/27/2022
I was highly satisfied with the work done on my MDX Nick was a tremendous person to work with hopefully I will be visiting this location in the near future.
Luis A.
4 out of 5
3/26/2022
Gustavo help mee and attend to all my question he is a great Service advisor. Looking forward to have him service my car on my next visit

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