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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Anna P.
5 out of 5
4/11/2022
Everything was great
Tejl M.
5 out of 5
4/11/2022
Gus was so helpful and explained everything about my service. I really appreciated the time he took.
Jose T.
5 out of 5
4/11/2022
Nick has continually demonstrated exceptional customer service.
Marci B.
4 out of 5
4/10/2022
Nick goes above and beyond for his customers. I live .25 miles from Pauly Acura, and i choose to come here because of Nick’s outstanding service.
Terrence O.
5 out of 5
4/10/2022
Gustavo was very helpful and the work was done quickly.
Gail P.
5 out of 5
4/9/2022
It is always a pleasure working with Nick - he is personable and we are always delighted to entrust our car issues in his care .
Carole O.
4 out of 5
4/9/2022
Gus was awesome friendly and very helpful. My car was done he called to tell but also told me all the systems were down and theu didnt have an eta whenbthey would be up. He called me back within an hour tonletbme know the system was up and i could come get my car. Excellent xustomer service.
Celisse M.
5 out of 5
4/9/2022
Nick did a great job explaining what service was needed for my visit. Super helpful and knowledgeable.
Sherri P.
4 out of 5
4/9/2022
Nick is excellent!!
Marta O.
4 out of 5
4/9/2022
Gustav did very well once again. He took excellent care of our service needs. He communicated well and made sure we were completely satisfied. He truly understands what customer service and satisfaction mean.
Jeffrey Y.
4 out of 5
4/8/2022
The entire experience was extremely positive. Fast reception when I pulled into the garage, friendly, informative, and I absolutely loved having my floor mats cleaned with the car wash. Excellent!
Robert E.
1 out of 5
4/8/2022
Had an oils change and it is now leaking oil.
Craig P.
5 out of 5
4/8/2022
I was happy with the service it took less time than I thought it would and it was also free.
Bobby C.
5 out of 5
4/8/2022
Very professional and friendly
Bruce G.
5 out of 5
4/7/2022
Kevin , did extra, Which was much appreciated,,
Walter W.
5 out of 5
4/7/2022
Nick did a great job. Always appreciate him.
John N.
5 out of 5
4/7/2022
All went well.
Howard B.
5 out of 5
4/7/2022
Perfect experience
Myrna A.
5 out of 5
4/7/2022
Nice professional pleasant personality had all information when I asked questions
Nora K.
5 out of 5
4/7/2022
Nick was professional, friendly & very helpful!

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