Nicholas Cooper was very helpful and made the service experience stress free. He works very well with customers and provides in depth explanations on the service being provided. Overall a solid employee with great character.
It was exciting to see all the positive changes to the newly revised structure.
I was pleased with the reception offered by the staff member I met when I entered the building.
My car was returned to me at thr time I was promised and had been washed well.
Service was on time and respectfully completed.
Polite, caring and conscientious
Came in for a cosmetic repair that was only damaged more than when I brought it in causing me to have to buy a new part completely. Not to mention they got black tar like substance all over the inside all over the buttons on my steering wheel, safety belt, center console; and leather seats, all caked in a black tar substance. Not coming back to trust you guys. This is supposed to be covered and it has only brought me more stress and money. Thanks guys.
Nick was a pleasure to work with! He kept me informed every step of the way. He acknowledged my concerns and addressed every one of them!
As always, service team is very helpful, professional and knowledgeable
Trailer hitch is now usable.
Fast service, awesome staff
I left a message today and did not hear back from anyone.
Unfortunately, I’m extremely disappointed in the way my car rides after the service. I feel it is almost unsafe, as the car pulls to the left and the tires are very loud. This is not at all how my car drove before I brought it in to be serviced. I’m very, very disappointed and would like to know what my next steps are.
Nick provided exceptional service! He went above and beyond and exceeded my expectations. Very impressive. I feel valued as a customer at McGrath. Thank you for an excellent experience!
Nick gets the job done each visit has been a great experience.
Very clear explanations of the work. Delivered the finished car well ahead of my expectations. Very responsive to my questions.
Nick was very helpful and pleasant to work with.
Nick was helpful and provided service as expected. Thank you.
He was very polite and really tried to help with my car issue.
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