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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Patrick N.
4 out of 5
6/28/2022
Kevin did a great job on explaining my repairs and options. However prices were a little too expensive compared to other services.
Iris N.
5 out of 5
6/28/2022
Kevin (not Nick) was great. Explained in great detail job that was to be done. Appreciated honesty about car needs.
Carol G.
5 out of 5
6/27/2022
Thank you. Excellent communication and service. I appreciated the first contact that I had with the service rep on Friday and then contact on Saturday with Nick.
Blaise N.
5 out of 5
6/27/2022
Nick was very kind from the get go. My last Saturday experience was tremendous. Kudos McGrath Acura of Libertyville.
Ena S.
5 out of 5
6/27/2022
He was very nice and knowledgeable
Steven R.
5 out of 5
6/27/2022
Nick was absolutely incredible and I would give him 5 STARS!!! I’ll be back because of him
Eddie M.
5 out of 5
6/26/2022
Great experience. Tunely service. Even washed and vaccumed the vehucle. Happy with the visit. Hope to see you again but not too soon. :)
Roberto R.
4 out of 5
6/26/2022
I felt Kevin took his time to provide me with detailed explanation of the issue my car had and worked with the technician to solve my issue. Kevin did an excellent job.
Christine H.
5 out of 5
6/26/2022
Nick is always friendly, knowledgeable, and professional. Thank you!
Natisha B.
4 out of 5
6/26/2022
Not at this time
Julia F.
5 out of 5
6/25/2022
Kevin was fantastic! I was kept updated and service was completed in a timely manner.
Judy S.
2 out of 5
6/25/2022
Wait time was a little too long.
Richard M.
5 out of 5
6/25/2022
Nick is friendly and a good advisor. He took care of my car problem. I’m very satisfied.
Dawn B.
5 out of 5
6/25/2022
Great service!
Richardo S.
5 out of 5
6/25/2022
Great service!!
Ammie S.
4 out of 5
6/25/2022
I was well informed. Only complaint I was there for 2 hours instead of 1 hour but they were busy.
Amador C.
5 out of 5
6/25/2022
Great service
Penny M.
5 out of 5
6/25/2022
Nick Cooper was calm, polite & professional, I would recommend him to a friend if seeking an Acura dealer to seek service from. I would rate Nick Cooper 10 ?? If that is your highest rating. Penny M
Peter D.
4 out of 5
6/25/2022
Very professional. Allowed me to make informed decision on how to proceed with the scheduled service. Did not made me feel pressured to spend more than I have to.
Jason G.
5 out of 5
6/24/2022
Kevun and the team are great. Juan is doing a great job leading the team I highly recommend you service dept

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