Took longer than expected but walked away satisfied.
Great customer service. All the men were friendly
Lily was so helpful, thank you.
First, I think its important that your establishment know the correct information to impart to your customers that being what recalls pertain and what is all involved as far as what will be done and the allotted time it would take to complete the job. Leaving customers in the dark and very importantly MISINFORMING customers causes distrust and upsets customers unnecessarily. We have been a long time customer with the Fontana facility for years with the purchase of three vehicles. In closing in the future all involved in assisting your customers should know their jobs.
I had a 9:15 apt. waited . 1 1/2 hours to be seen . Lily didn’t help one bit she was busy and someone else helped check us in because we were upset and disappointed! Went to pick up my car waited again for Lilly again didn’t help me and the attendant who brings the cars help me get mine!!! I’m very disappointed and will not go back. I’ve been bringing my car her for a while already!’ Please don’t give lily credit for something she didn’t do !! Was to help!!!
Great customer service, and very attentive
The guy helping was good. The customer acknowledgement by the staff is unacceptable
David was very friendly, answered all my questions and fixed my issue!
Shuttle service was slow prob cuz u guys overwork them, hire more shuttle drivers!
Lilly had it wired tho
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Maintenance light still shows up. For oil and filter change. Also for tire service. I want you to check my car again thanks
Lily was a great setvice adviser to work with. Her communication was clear concise and professional. Lily is an asset to Fontana Nissan and I will have no issue receiving or recommending service at your location.
Thank you, - Javier A
Yes he was very helpful and assisted me quickly.
Juan once again exceeds expectations. Always a pleasure to deal with and very helpful.
Checked in at 3:40 with an appointment time of 3:50 for an oil change. My car finally done at 6:00. Did not receive my copy of the check list which I have always been given upon completion and the sticker that is usually put on the windshield with the date and mileage to bring back for the oil change looks like a piece of tape and can not read the mileage no date on the sticker. I’ve been going there since 2015 and have always been exceptionally satisfied until today. I’m very disappointed and dissatisfied not sure if I will return
He has great customer service , answered all my question and had my vehicle ready as expected thank you
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