Took absolutely way too long , the basics of just vacuuming the car wasn’t done and wasn’t felt like I was welcomed . Everyone needs to work on what costumer service
He was professional and enjoyed my time and service with Nissan
The job was done faster than expected:)
Great service. Very friendly staff. Very clean!
I was told to I will receive a courtesy 3 gallon gas fill. When I picked up my car I had to remind them about it. They did fill it but I had to wait. When they drove my vehicle to me I notice they didn’t even get a courtesy car wash. Again I told them about it. They said that it was raining in the morning so it didn’t get a wash. But as I was waiting I notice that every single car that was coming out to other customers they had there car nice and washed. I told my service advisor and he said that there wash it but I would had to wait longer. Or to bring it back another day. The whole reason I dropped off my vehicle the night b4 is to void the wait. Now for then forget about the courtesy gas and the wash it make me doubt the actual service that was done.
Thanks for the excellent service and recommendations
Juan Melendez was very helpful. Notified me when my vehicle maintenance was completed promptly. his overall customer service skills are a 10. I am very satisfied with my service experience with Juan Melendez Thank you
Nichole & staff went beyond the call of duty. I was extremely satisfied with my interaction with everyone.
I thank your service team for being there in this time of crisis.
Great Service considering the challenging dilemma.
The Nisan staff are knowlegable, nice and very profesinal. Always reliable, informative and a pleasure to work with.
Best service experience by far. Juan Melendez was first to jump up and greet me with a warm welcome and start my visit the right way. Superior service over any competition.
Love my service and dealership at Nissan Fontana .manager Alex greets me and everyone always asks if I need help
Herman and your staff did a fantastic job and made us feel very comfortable in these bad times thank you very much Herman and the staff of Nissan
David was very helpful and I’m glad he was there to work with the needs of what was going on with my vehicle. When the time comes for me to return for any type of service I’m hoping to have David as my consultant.
Juan was very professional and took the time to greet me and listened to my concerns and then proceeded to explain what was going to do and the time frame he was estimating to perform the work if needed. Got back to me within a few minutes and then ask for additional time to fix my vehicle, which was done before the time he estimated to finished it. Car is performing great at the moment.
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