Andy was awesome????????????, the whole Fontana Nissan staff was extremely great, I will continue to service my 370Z here as long as I own the vehicle .
I asked who an older man taut took my information to leave my car , to please check on my brakes if it’s possible, he said yes no problem, but they didn’t do it I was there from 930 am to 1400 pm is ridiculous that amount of hours waiting for oil change and a recall that my vehicle has , I made an appointment , but it looked like I didn’t cuz I waited to long , then I wasn’t explained what they did or what I need this older man just charge me and bye no word about anything. I won’t be back to this location he didn’t even mentioned about my brakes
Herman took the time to explain the best options for the car.
Excellent job bery satified. Quicker than I expected
Herman Rivas was very accommodating. Thanks!
ecxelent very good service.
He answered all of our questions and was very informative ???? the status of my vehicle
Excellent service, I really appreciate your time.
Juan assisted Andy and practically handle my visit. I made a purchase from the parts counter and the service provided by Braulio and Belen was excellent and hard to find these days. Those two are the reason I will come back, and should be recognized. I purchased a oil change package so I will be back for the outstanding service.
Juan Melendez provided excellent customer service!
Very satisfied with the service! Andy provided me with excellent service, took the time answering all my questions and concerns and on top of that always positive. Will start coming for future services. Excellent people and service from all.
Andy was great he remembered me from last time
Rude customer service . The one with the kids tattoo on his neck was rude and he talks down to the women customers. Won’t come back after this last visit.
Herman was a great service person guiding me through the process and was very professional with customer service
The only issue I had was that my Engine Air Filter was dirty and no one told me it needed to be replaced. I would of gladly had authorized Nissan to replace it. But no one informed me. I dod it myself after I got home and checked my paperwork.
I was satisfied with his service. However I had to wait 45 minutes prior to him starting his service which was not his fault. While waiting that long time observed your employees not wearing mask. I did mention it to him and he said he would take care of it. While waiting in the waiting room anotherOf your employees came down to buy Coke without wearing a mask I told him he should be but he ignored me
I was greeted as soon as i pulled up, was given clear information on what will be done on the car and the car was ready half an hour early.
Highest level of excellence and professionalism !
Excellent service thank you
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