Got all the work done in timely manner
Christian is always polite, thorough and considerate. He’s definitely a valuable employee.
Christian went above and beyond to help me. I usually try to avoid taking my car to the dealership for maintenance, but after working with Christian, I will be bringing my car there regularly.
Very unprofessional, she said she would update me on my vehicle and never did. I had to contact her 8 hours later for an update just for her to let me know that my car couldn’t be fixed and that there needed to be an authorization. Here it is a month or two later and I still haven’t received a call back. Terrible service.
Christian was professional and knowledgeable..office overbooked was an issue.
I was also disappointed that ny one goal beyond maintenance was to find a rattle & get rid of it. That did not happen.
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I will be glad to reply or send feedback to any survey I receive.Thank you for giving me the opportunity to do so.
Last two visits Alyssa has been very professional and has delivered outstanding customer service to me
Good service tanks for your help . See you next time thank you.
Alyssa was kind and helpful during my entire service experience. She listened to my concerns and was able to get the problem resolved quickly and in a manner thatvwas convenient for my schedule. She represented Bakersfield Hyundai with absolute professionalism.
Exceptional service from the team as always!
It starts with your staff..They are welcoming and inviting for customers ..always fantastic communication ..thank u
Christian was polite and communicative about timeline of service.
We thank you for the excellent service you provided.
Thank you Alyssa, for always making sure our cars are in tip top shape!
I was made to wait almost 3 hrs for a simple oilchange my messages were Ignored. I made an appointment and was not taken as a priority because of it.I don't think I will be coming back to you guys for future service as your Team lacks efficiency and customer service.
Adrienne was very professional and knowledgeable
It's always great service and a pleasant experience at Bakersfield Hyundai.
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