75%
Bakersfield Hyundai Auto Repair Service Replied:
We're sorry to see that you had a negative experience with us. At your convenience, please give our Service Manager, George, a call at 661-835-5300. We'd love to see what can be done to help fix what went wrong.
Joey is one of my favorite people at Hyundai.
He’s always been such a nice professional person.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Maria! We appreciate your business and look forward to years of service with you.
Karen Ibarra is a great person, with great customer service attitude.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Helen! We appreciate your business and look forward to years of service with you.
Big improvement from my first visit for service. Thank you
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Clayanna! We appreciate your business and look forward to years of service with you.
I have always been more than satisfied with both the approach and the attitude of all of the Service Dept staff in my five plus years of obtaining service.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Barbara! We appreciate your business and look forward to years of service with you.
David always takes care of me when I go in!! I never go t anyone else or anywhere else!! I have a Kia but choose to go to your service department because he’s the best, ethical, honest and very kind!! Can’t wait for my next service!!!
-Jordan
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Jordan! We appreciate your business and look forward to continuing years of service with you.
David always provides excellent service and is extremely knowledgeable. His customer service is of the highest quality and I trust Him completely. Thank you
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Mary! Thank you for the kind words. We'll be sure to pass them on to David. We appreciate your business and look forward to continuing years of service with you.
Gilbert and Eddie where amazing thank you
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Jenny! We appreciate your business and look forward to years of service with you.
Very good ????
Bakersfield Hyundai Auto Repair Service Replied:
Thank you, Maria! We appreciate your business and look forward to your next visit.
Always have good service there.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Carolyn! We appreciate your business and look forward to years of service with you.
David once again provided great service. Great at communicating and keeping me informed.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Patricia! We appreciate your business and look forward to years of service with you.
Appointment took hours longer than I anticipated and was told to expect. Having said that, David was very nice and kept me informed as to what was happening
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to give us your feedback, Vicki. We're so sorry to see that this happened during your visit. We'll be sure to pass this on to our team to make your next visit with us better.
I had a recall that wasn't taken care of, just to find out now that part is on back order.
Hyundai as large as they are should always have the parts available for recall issues. This has nothing to do with Gilbert, very upset with Hyundai. I don't like leaving my vehicle for who knows how long before part is available
Bakersfield Hyundai Auto Repair Service Replied:
Sorry about the inconvenience, Wanda. At your convenience, please call our Service Manager, George Rice, at 661-834-5300
I don't trust that car is in good condition. Sorry I made this sale. Car drive is very jerky. Key has to be clicked twice, most time to turn on. I owned an Elantra and Santa Fe, the sonata is the worst drive. I should of went with Santa fe
Bakersfield Hyundai Auto Repair Service Replied:
Annette, we're so sorry to see that you're having issues with your Sonata. At your convenience, please call our Service Manager, George Rice, at 661-834-5300.
Thank you Joey for your awesome customer service
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Dalis. We appreciate your business and look forward to years of service with you.
Great customer service
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Fadi. We appreciate your business and look forward to years of service with you.
I was happy with my visit. The courtesy Lyft rides we’re excellent & helped me with all my transportation needs. Service was quick and efficient. Joey represents Hyundai with great service. Thank you.
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Julia. We appreciate your business and look forward to years of service with you.
He was very nice & took care of me well!
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Zane! We appreciate your business and look forward to years of service with you.
Thank you for always taking good care of my vehicles and take care of the customers , the employees always friendly and respectful , you always make sure that we feel confortable waiting for our vehicles, thank you to David and all the rest of the employees , keep up the great service
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Maria! We're happy to see that you've had nothing but great experiences with us, and we'll be sure to pass on your kind words to David and our team. We appreciate your business and look forward to years of service with you.
Thank you Gilbert! Everyone was friendly and the lobby was comfortable. Thank you!
Bakersfield Hyundai Auto Repair Service Replied:
Thank you for taking the time to review us, Cheryl! We appreciate your business and look forward to years of service with you.
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