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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2914 reviews 67%
4 star 969 reviews 22%
3 star 99 reviews 2%
2 star 210 reviews 5%
1 star 174 reviews 4%
Review Us
KATHY B.
4 out of 5
5/24/2021
Very professional. The best experience at a service area. Thank you
DANA W.
5 out of 5
5/24/2021
Thank you KIA & Anthony for taking such excellent care of me & my Sportage vehicle. Forever KIA
Linda M.
4 out of 5
5/24/2021
The job was thorough and completed in a timely manner
BRENT K.
4 out of 5
5/24/2021
Thanks to Eric for getting me serviced asap,I was able to get the emergency service completed and get to work on time, thanks
Tamarra T.
4 out of 5
5/23/2021
They took care of my vehicle problems same day service thank you
Laveesha G.
4 out of 5
5/22/2021
Always pleasant, fast, and efficient.
Michael B.
5 out of 5
5/22/2021
Great service
David W.
4 out of 5
5/22/2021
Service continues great thus far.
Constance W.
4 out of 5
5/22/2021
Service was excellent! I was treated so special! I was kept up to date, my car was ready exactly the time I was given. Refreshments were given; pleasant, clean and welcoming environment. The service representative, John Ozell was awesome
Dianne S.
4 out of 5
5/22/2021
Car recall replacement and regular service completed in record time. Facility was neat and clean. I was greeted immediately upon entering the bay. Treated with courtesy and respect throughout. I would highly recommend the service department.
Lanny B.
4 out of 5
5/22/2021
Thank you Mr.Ozello the service was great. Hope to meet for my next appointment. Thanks again
John S.
4 out of 5
5/21/2021
James was outstanding from the moment he greeted me to when he walked me back out to my vehicle. You need more employees like him. Pleasant, with a smile on his face and eager to assist in any way.
Sarah L.
4 out of 5
5/21/2021
Jim's customer service is top notch! It was nice to be at a dealership that knows how to treat people????
Paul R.
4 out of 5
5/21/2021
Very helpful & THRILLED the recall rebate was available immediatly!
Andrew T.
4 out of 5
5/21/2021
Completely professional...just like ALL of my dealings with KOB...keep up the good work!
Carolyn S.
5 out of 5
5/20/2021
Very good customer service
Mary W.
4 out of 5
5/20/2021
The gentleman that checked me in at the front desk had a very wonderful personality,and was very helpful!
LAVERNE S.
5 out of 5
5/20/2021
Very satisfied
PEGGY T.
2 out of 5
5/20/2021
I came in to have the problem involving a recall. I received a oil change, tire rotation and other inspections done. But they failed at taking care of the recall.Now I have to be inconvenienced to bring the car back. Other than that the service was pretty good.
Shirondah K.
2 out of 5
5/20/2021
I could t get my oil changed. You guys charge too much

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