Service Center

Real Reviews From Verified Customers

Joanne P.
5 out of 5
1/18/2023
Anthony did great. Great attitude, easy to talk with, professional.
Ivery M.
4 out of 5
1/18/2023
Thank You Anthony, I can always count on you to handle my car!
Naomi W.
5 out of 5
1/17/2023
Fast and courteous service
David H.
4 out of 5
1/13/2023
Anthony was great he was kind And pointed me in the right direction about my car will return for more service
Constance B.
5 out of 5
1/13/2023
Mr. A. Mazzocco was most kind and most caring it was my first time there and he made me feel very comfortable
Debra W.
5 out of 5
1/13/2023
I love Anthony Mazzocco he's awesome
George S.
5 out of 5
1/6/2023
Excellent job
Henry P.
5 out of 5
1/5/2023
Thank you very nice
Rose Marie.
1 out of 5
1/4/2023
I was not happy when my bill was $290.00. I wish I had been told that up front.
Andrey Y.
5 out of 5
1/3/2023
Anthony is very helpful, polite and a true professional. He was able to pinpoint the problem and correct it in a timely manner. He also kept me informed throughout the entire process. Outstanding business ethics.
Alaina S.
4 out of 5
1/3/2023
Everyone at KOB does their very best to welcome and serve customers quickly and to listen and understand issues and needs. Anthony is a favorite and he always makes me feel like I'm around family. I cannot imagine taking my car elsewhere or buying another car anywhere else. I highly recommend KOB to anyone I speak with in need of a new or used car.
Lorie L.
3 out of 5
1/3/2023
I didn't anticipate spending over $500 on a first visit on a brand new vehicle. I felt robbed. Why sale new cars if the service department rips you off?
Michael W.
5 out of 5
12/28/2022
Anthony and the whole team were fantastic. They made sure I had a rental car while they fixed up my Sorento and kept in communication on the status. Mike Woellert
Bruce H.
3 out of 5
12/28/2022
Anthony was sympathetic and understood my frustration due to having a scheduled appointment and waiting almost 3 hours for an oil change.
Diane B.
5 out of 5
12/24/2022
I APPRECIATE THE HELPFUL SERVICE I HAVE RECEIVED WHEN I COME TO KIA OF BEDFORD. WHEN I COME IN FROM OUT OF TOWN THE NICEST AND SWEETEST MAN ALWAYS HELP ME FOR MAINTENANCE SERVICE FOR MY OIL CHANG. HE IS SO SO KIND. THAT IS THE KIND OF SERVICE YOU WANT.
Rosa J.
4 out of 5
12/23/2022
I got service excellence today
Mackenzie Y.
2 out of 5
12/21/2022
My case was closed, I continue to have oil problems. During the oil consumption test both the first time and the second time the mechanics would over fill my oil so it would show that I didn’t lose as much oil. I have pictures and dates when this was done. I was told that when my dip stick was a quarter inch from the bottom, the oil was only down less than a quart, I feel this is dishonest. I have done my oil changes every 4 to 5 thousand miles each time and because I can’t show receipts for 5 oil changes they closed my account. I still have twenty-five thousand miles left on my warranty. I am not satisfied with Kia.
Michael A.
5 out of 5
12/21/2022
Anthony did a great job getting my car fixed
Glenn W.
5 out of 5
12/17/2022
Super guy -very helpful Knows his job well
Lena K.
5 out of 5
12/17/2022
Anthony was a total pleasure He made sure I had something to drink as well as The other customers waiting. He explained everything perfectly I saw all hard working employees taking care of their customers Everyone was super nice

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